Senior Security Officer - Banking Environment

Location: Harbourfront / CBD Area

Shift: Rotating Shift (2D2N2O)

Timing: 0800hrs to 2000hrs & 2000hrs to 0800hrs

SSO Rank

Responsibilities

• Alarm and event Monitoring (24*7)
• Maintain tracker of every alarms in excel (Daily)
• Escalate Technical issue to vendor
• Vendor entry - Necessary arrangement (PTW, DC form)
• Update Technical Security Officer for any Technical fault where immediate attention required
• Coordinate with RES for maintenance fault which impacts ACS & CCTV equipment
• Update local incidents to site PSM and SOACC
• Responsibilities and support with card programming
• Escalating incidents in relation to water leakage, high temperature in specific office premises, and power outages / voltage dip in these countries
• Contact local PST for further details to understand if there are any critical impact
• Daily Sit-rep/Nightly Calls - SEA+Japan
• Email to REM (Research and Event Monitoring Team) for their necessary attention
• CCTV Manual health check (03 times/day)
• Check Op-center outage alert and take action accordingly
• Op-Center health check report (03 times/day)
• Auto Rejected images report (01 time/day)
• Verify vendor service report after work gets completed
• Health check of Security systems after ad-hoc work (Power down, Project activity, RES maintenance work)
• Weekly Security System checklist report (ACS&CCTC)
• Weekly CCTV health check report

Qualifications

• All qualifications contained in Senior Security Officer level, plus:
• Senior Security officers preferably shall have a qualification in security related training courses studies (exception applies with experience)
• Must provide coaching, training and counseling to security resources under their charge.
• Good public relationship skills
• Provide correct facilitation of guests, employees and visitors.

Required Skills

• Basic Computer knowledge
• Ability to manage Security Reception
• Experience with Visitor Management System

Preferred Skills

• Experience in alarm and event monitoring
• Familiarity with ACS & CCTV equipment
• Knowledge of technical fault escalation