Senior Sensory Support Worker

Aspace2 multi-sensory centre is dedicated to creating fully inclusive, empowering spaces for individuals with additional needs, learning, physical, and emotional difficulties, autism, and mental health conditions, alongside their families.

Through our state-of-the-art multi-sensory facilities, quiet rooms, and tailored session activities, we provide a safe, welcoming, and enriching environment where visitors can explore, relax, and grow. This is an opportunity to join a passionate team, supporting children, adults, and families to access multi-sensory experiences that boost independence, confidence, and personal development.

Purpose of the Role

Our Senior Sensory Support Workers provide hands-on facilitation and oversight within Aspace2’s multi-sensory and quiet rooms, sensory parties, and scheduled session activities. Working outside standard business hours during evenings and weekends, you will guide families and carers on using multi-sensory equipment safely and effectively to maximise the benefit for every visitor.

You will adapt your communication and practical support to the individual, creating a warm, inclusive, and empowering experience. Working flexibly as part of the operational team, you will ensure our sensory environments are safely operated, well-maintained, and continuously meeting the needs of our community.

Key ResponsibilitiesSession Facilitation & Visitor Support

● Provide a welcoming, respectful, and inclusive presence in sensory spaces, helping visitors and families feel safe, valued, and confident.

● Guide and advise parents, carers, and service users on using multi-sensory equipment safely and effectively.

● Adapt communication styles and practical support to meet individual needs, including learning, physical, sensory, and emotional differences.

● Support service users to build confidence, gain competence, and develop independence at their own pace.

● Address visitor feedback or complaints sensitively, escalating matters to management where appropriate.

Equipment, Environment & Operations

● Support the safe day-to-day operation of the multi-sensory and quiet rooms, ensuring spaces are clean, hygienic, and ready for use.

● Prepare, set up, adjust, and store multi-sensory equipment (such as projector wheels, lighting, and sound systems) in line with standard operating procedures.

● Complete daily pre-session operational checks, testing interactive visual, sound, and control systems.

● Carry out routine maintenance checks, basic troubleshooting, and prompt reporting of equipment or structural defects in line with Aspace2 procedures.

● Ensure ambient room settings (heating, lighting, and sound) are appropriately adjusted for each user group.

● Manage usage schedules to maximise session availability and prevent overbooking.

● Maintain accurate, up-to-date records regarding visitors’ individual needs, preferences, and progress.

● Enforce centre guidelines, including session times, entry requirements, and payment processing.

Inclusion & Safeguarding

● Create an encouraging, person-centred environment that promotes choice, dignity, and independence.

● Build positive, respectful relationships with service users and families while maintaining clear professional boundaries.

● Adhere strictly to safeguarding policies and procedures to always protect children and vulnerable adults.

Teamwork & Wider Centre Support

● Work collaboratively with colleagues, family members, and partner agencies to promote additional opportunities available at the centre.

● Work independently and use initiative during evening and weekend shifts without direct supervision.

● Attend team meetings, briefings, and training as required.

● Support other operational areas of the centre when reasonably required.

Person SpecificationEssential

● Possess or working towards a relevant NVQ Level 2/3 qualification (or equivalent).

● Minimum of 1 years’ experience in a customer-facing role.

● Demonstrable experience supporting children or adults with additional needs, through paid, voluntary, or lived experience.

● Experience managing schedules, diaries, or session bookings.

● Strong IT literacy, including experience with Microsoft Office (Word, Excel, Outlook) and databases.

● Confidence communicating with individuals with diverse needs, with the ability to adapt your approach appropriately.

● A warm, empathetic, patient, and person-centred approach.

● Strong administrative and organisational skills with high attention to detail in record-keeping.

● Ability to use initiative, think on your feet, and work unsupervised during evening and weekend shifts.

● Resilience, composure under pressure, and commitment to maintaining professional boundaries.

● Ability and willingness to work flexible evening, weekend, and bank holiday hours as required.

● UK residency and eligibility to work in the UK.

● Satisfactory basic criminal record check (AccessNI).

Desirable

● Direct experience working within a dedicated multi-sensory room environment.

● Experience supporting individuals with Autistic Spectrum Disorders (ASD) or learning disabilities.

● Practical knowledge of alternative communication techniques (e.g. Makaton, PECS, TEACCH).

● Valid First Aid certification (covering adults and/or children).

● Understanding of Health & Safety legislation impacting service delivery.

What’s in it for you

At Aspace2, we are passionate about creating a workplace that reflects the vibrant communities we serve—a place where everyone feels empowered to bring their full, authentic selves to work. Our mission is to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our team, service users, and families.

We are a close-knit, dedicated team full of passion, energy, and drive. Here, your role is more than just a job—every opinion matters, and we champion continuous learning, creativity, and fresh ideas to help us grow stronger together.

• Competitive Pay & Pension: A rate of £13.11 per hour alongside company pension contributions to support your financial security.
• Employee Wellbeing & Support: Access to support resources and guidance for your mental health, wellbeing, and everyday needs.
• Training & Professional Development: Continuous opportunities to enhance your skills, complete relevant qualifications, and grow professionally within Aspace2.

Our Commitment to Inclusion

We are committed to building a diverse, accessible, and inclusive team and actively encourage applications from individuals of all backgrounds, including Disabled people, neurodivergent individuals, people from ethnic minority backgrounds, and the LGBTQ+ community. As an inclusive employer, we are dedicated to supporting candidates throughout the recruitment process and guarantee an interview to applicants with additional needs or disabilities who meet the essential criteria for the role.

Safeguarding

The safety and wellbeing of the children, young people, and vulnerable adults who use our services, as well as our staff and volunteers, is our highest priority. The successful candidate will be required to undergo standard pre-employment checks, including a satisfactory AccessNI criminal record check, prior to commencing the role.

Pay: £13.11-£13.60 per hour

Expected hours: 8.0 – 16.0 per week

Benefits:

• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Paid training

Work Location: In person