Senior Service Administrator

Service Administrator
Paget Location | 12-Month Assignment | Full-Time Hours
Our client, a well-established leader in the heavy equipment and mining sector, is seeking an experienced Service Administrator to join their busy service team based in Paget. This is an excellent opportunity for a highly organised administrator who enjoys working in a fast-paced operational environment and supporting both customers and technical teams.

The Opportunity
As the Service Administrator, you will play a critical role in ensuring the smooth day-to-day operation of the service department. You will be responsible for coordinating administrative activities, supporting service delivery, managing documentation, and providing exceptional customer support. This role suits someone who takes pride in accuracy, enjoys multitasking, and can confidently manage competing priorities in a dynamic workplace.

Key Responsibilities

• Create and manage service job cards and work orders
• Process invoicing and ensure accurate job costing
• Provide administrative support to service and field teams
• Assist with scheduling and coordination of service activities
• Support mobilisation and onboarding requirements
• Process timesheets and maintain accurate records
• Respond to customer enquiries and provide timely updates
• Maintain databases, service records, and reporting documentation
• Prepare reports and support departmental administration
• Contribute to continuous improvement initiatives and process efficiencies

About You
To be successful, you will bring:

• Previous experience in a Service Administrator, Branch Administrator, Operations Administrator, or similar position
• Strong customer service skills with a professional communication style
• Excellent organisational and time management abilities
• High attention to detail and accuracy
• Experience working with invoicing, purchase orders, timesheets, or job costing
• Intermediate Microsoft Office skills, particularly Excel, Word and Outlook
• The ability to manage multiple priorities in a busy environment
• A proactive and team-focused attitude

If you're an experienced administrator looking for your next challenge in a fast-paced service environment, we'd love to hear from you.

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.