SENIOR SERVICE ADVISOR

About the Role

We are looking for a motivated and responsible Service Advisor to join our team in Ipoh, Perak. This is a great opportunity for someone who enjoys working with customers and has an interest in the automotive and commercial truck industry.

Key Responsibilities

• Attend to customers and understand their truck service and repair requirements.

• Prepare quotations and job estimates for customers.

• Coordinate with technicians regarding vehicle inspections, repairs and servicing.

• Update customers on repair progress and estimated completion time.

• Obtain customer approval for repairs and additional work.

• Prepare and follow up on job orders, invoices and related service documents.

• Handle customer enquiries and provide good after-sales service.

• Ensure smooth coordination between customers, service advisors and workshop technicians.

About You

• Previous experience in automotive/truck service or a related field is an advantage.

• Good communication and customer service skills.

• Able to work independently and as part of a team.

• Computer literate and familiar with Microsoft Office.

• Responsible, organized and willing to learn.

• Fresh graduates with a strong interest in the automotive industry are welcome to apply.

-Knowledge of SQL Accounting or other accounting system is an added advantage

What We Offer

• Competitive salary package.

• EPF, SOCSO and EIS.

• Annual leave and medical leave.

• Attendance allowance & performance bonus

• Supportive and friendly working environment.

• Career development opportunities.

• Opportunity to work with commercial trucks and gain valuable industry experience.

Join our team and grow your career with Pearl Truck Station Sdn Bhd!