Senior Service Engineer

Senior Service Engineer leads the daily operations of the service team to ensure efficient, high-quality service delivery, compliance with repair and warranty standards, and cross-functional support for parts and equipment sales.

• Join a Global European Engineering MNC for career development as Senior Service Engineer

• Good remuneration : Basic Salary, AWS, Var Bonus

• Team Leadership

• Service Delivery & Team Supervision: Manages daily schedules and job assignments, ensures adherence to manufacturer standards, provides hands-on technical guidance, maintains workshop safety, handles warranty claims, and tracks service KPIs.

• Parts Sales Support: Collaborates with parts and sales teams to identify servicing opportunities, drive cross-selling and up-selling, and maintain customer relationships for market insights.

• Equipment Sales Support: Assists the sales team by providing technical input, equipment configurations, and documentation for tender proposals.

• Quality & Customer Service: Maintains secure service records, resolves or escalates customer feedback, and supports T&I Quality and Service Standards.

• Team Development & EHS: Manages manpower scheduling, on-the-job coaching, onboarding, and performance review inputs while ensuring strict adherence to workshop housekeeping and EHS safety practices.

Job Requirements:

• Diploma or Degree in Mechanical/Engineering or a related discipline.
• Minimum 8 years of relevant service experience, including technician supervision.
• Familiarity with OEM/Principal warranty standards and EHS requirements.
• Proficiency in MS Office, SAP Business Warehouse (BW), and CRM tools.
• Strong problem-solving, communication, and organizational skills.

If you are keen to apply for this role, please click Apply

HRLinked Asia Search & Consultancy Pte Ltd,  License No: 19C9668