Senior Service Engineer

About MTC

Moro Technology Corporation (MTC) is Software Engineering services provider with teams across Europe, Japan and North America. By combining technical expertise with the principles of Japanese craftsmanship, we focus on building high-quality solutions while continuously improving the way we work. Our work spans Automotive and Smart Mobility, helping shape the systems people rely on every day.

Joining MTC means becoming part of an international team where you will work on meaningful projects, collaborate with talented colleagues across countries and disciplines, and have the opportunity to learn, grow, and make an impact.

We are Global by Design and Close by Choice. We foster a culture of ownership, continuous learning, and mutual respect, where people are trusted to do their best work.

Who are we looking for?

We are looking for a Senior Service Engineer to join our client’s Professional Services team. In this embedded role, you will serve as a key technical point of contact for migration, onboarding, and training related to the client’s internal platform, working closely with customers and internal teams.

On a given day, a Senior Service Engineer will:

• Guide customers through migration, onboarding, and training, tailoring solutions to their technical needs and environment.
• Create user guides and deliver training sessions to help users effectively understand and use the platform.
• Build strong customer relationships, understand their technical challenges, and share insights that help them achieve their goals.
• Manage project environments, platform connections and troubleshoot technical issues to ensure reliable platform operation.
• Work closely with Product and Engineering teams to resolve complex issues, improve platform capabilities, and shape best practices.

Requirements

In order to be successful in this role you will need:

• 7+ years of experience in software development, infrastructure engineering, or relevant technical field.
• Deep understanding of Kubernetes architecture and core components, with strong hands-on experience designing, deploying, and administering container platforms in enterprise environments.
• Exposure working with managed Kubernetes services and advanced Kubernetes use cases.
• Experience leading or supporting application migrations from traditional infrastructure, virtual machines, or legacy container platforms.
• Strong understanding of migration planning, workload assessment, execution, and post-migration optimization.
• Proven ability to troubleshoot and optimize performance across Kubernetes clusters, applications, networking, and storage layers.

Benefits

Why Join MTC? The Opportunity

At MTC, we invest in our people as much as we do in technology. This is more than a job; it's a chance to build something extraordinary. By joining us, you can expect:

• To Shape a Global Culture: Play a pivotal role in defining the people-centric culture of a rapidly growing global technology company from the ground up.
• To Make a Global Impact: Work at the exciting intersection of cultures and innovation, directly supporting digital transformation projects for world-renowned clients.
• To Accelerate Your Growth: Gain exposure to international teams, cutting-edge technologies, and endless opportunities for professional development.
• ·A Dynamic & Inclusive Team: Join a collaborative environment where new ideas are celebrated, and your contributions truly matter.
• Competitive Rewards: We offer a competitive compensation and benefits package in a company poised for long-term global growth. We are a remote-first, flexible work hours company.

Employment Conditions

• Employment Type: Fixed term contract through MTC. This is a contingent worker assignment, so you will remain an MTC employee throughout the engagement.
• Contract Duration: Initial 3-month contract (mid-November 2026 to mid-February 2027), with potential for extension based on business needs and performance.
• Location & Schedule: Tokyo, Japan. Onsite 3 days per week, with the remaining days worked remotely.
• Salary: Competitive, based on experience and skillset (details shared during the interview process).
• Allowance: Commuting Allowance
• Working Hours: 9:00 – 18:00 (1-hour break)
• Holidays; Saturdays, Sundays, and Japanese public holidays ※ Annual paid leave and special leave also provided
• Insurance: Employment insurance, health insurance, employees' pension insurance, workers' accident compensation insurance
• Smoking Policy: No smoking indoors in principle
• This position is open only to candidates who currently reside in Japan. Relocation support and visa sponsorship will not be provided.

If you are curious, thoughtful in your approach, and motivated to build technology that lasts, you will find opportunities to learn, contribute, and grow with us.

Built Together. Built to Last.

Learn more about MTC 👉 https://www.morotechnologycorp.com