Senior Service Engineer

Service Engineer – Key Responsibilities

1. Plan and schedule service activities, including site visits, manpower, materials, tools and equipment, ensuring timely execution.

2. Execute servicing, troubleshooting and rectification of low voltage, Capacitor Banks, VFD Panels and other electrical systems.

3. Diagnose and troubleshoot electrical and power quality issues, ensuring first-time-right solutions.

4. Prepare BOQs, material requirements and technical recommendations based on site findings.

5. Prepare and submit service reports, test results, photographs and commissioning documents within defined timelines.

6. Coordinate with customers, contractors, Sales, Estimation, Production and Engineering teams for smooth service execution.

7. Ensure on-time completion, quality workmanship, HSE compliance and proper customer handover.

8. Maintain strong customer relationships and ensure timely closure of technical issues and complaints.

9. Conduct Power Quality audits using PQ analysers and prepare technical assessment reports.

Qualification & Requirements

• Diploma / Degree in Electrical Engineering is mandatory.
• Valid UAE Driving License is mandatory.
• minimum 5-6 years of relevant experience in electrical service, commissioning or troubleshooting.
• Good knowledge of LV panels, Capacitor Banks, VFDs and Power Quality.
• Willingness to travel to customer sites across the UAE.

Job Type: Full-time