Senior Service Now Developer

Description:

Technical skills:

ServiceNow developer

*Should have worked on CSM/FSM workspace including configuration and customizations

*Proficiency in ServiceNow scripting, including JavaScript and Glide APIs.

*Experience with web technologies such as HTML, CSS, and AngularJS.

*Hands-on experience with REST and SOAP API integrations.

*Strong knowledge of ServiceNow workflows, Flow Designer, and IntegrationHub.

*Experience with Service Portal development and customization.

Certifications:

*ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) is highly preferred.

Soft skills:

*Strong analytical and problem-solving skills.

*Excellent communication and interpersonal skills.

*Ability to work both independently and collaboratively in a fast-paced environment.

*Knowledge of Agile development methodologies.

CSM (Customer Service Management)

Experience: 36 years preferred, up to 8 years

Relevant Experience: Minimum 3 years ServiceNow experience.

Technical Skills: Must have hands-on experience configuring agent workspace, contacts/accounts, dashboards, and reporting specific to CSM.

Common Issue: Avoid profiles with only CSM keyword and no actual project experience