Senior Service Technician

Location: Belleview, FL 34420

Company: Chad’s Water Works Plumbing LLC

Pay: $25.00 – $30.00+ per hour ($52,000–$90,000+ annually based on overtime availability), plus tips, incentive pay, and performance-based bonus opportunities.

Job Type: Full-time | 40-50 hrs/week | Monday–Friday | Field Based

POSITION SUMMARY

We believe strong diagnostics, professionalism, and customer trust build long-term success — not pushy sales tactics or inflated invoices.

This is a hands-on, independent field role for an experienced Service Plumber who diagnoses, repairs, installs, and maintains residential and commercial plumbing systems in occupied homes and businesses. The Senior Service Plumber must be skilled in troubleshooting, customer communication, invoicing, and completing work efficiently while maintaining high standards of quality and professionalism.

This role requires independent decision-making, strong diagnostic ability, and the ability to manage a company service truck responsibly and professionally.

DO NOT APPLY if you have never independently run your own plumbing service truck as a lead technician.

This is not an apprentice position. We are looking for experienced Service Plumbers who take pride in professionalism, quality workmanship, and solving problems correctly the first time.

ABOUT CHAD’S WATER WORKS PLUMBING

Chad’s Water Works Plumbing is a family-owned, licensed, and insured company serving Marion County and surrounding areas since 2008. We’ve been voted Best of the 352 – Gold Winner, Plumber Category, 2024, 2025 & 2026 for our quality work and no-excuses culture.

We handle new construction plumbing, remodels, gas installs and service, and septic system installs (Residential + Commercial). Our projects include Parade of Homes builds, high-end customs, and commercial contracts.

Our mission:
We help clients achieve their plumbing goals by delivering reliable, clean, high-quality work — done right the first time.

Our vision:
To be Florida’s most trusted name in plumbing.

Core Values:

• Own the Outcome — Accountability
• Earn It Every Day — Hustle
• Protect the Mission — Loyalty
• Stay Ready — Discipline
• Lead with Facts — Truth
• Finish Strong — Excellence

WHAT SUCCESS LOOKS LIKE

• Plumbing issues are diagnosed accurately and repaired correctly the first time
• Customers receive professional communication and clear expectations
• Invoices, notes, and paperwork are completed accurately and same-day
• Trucks remain clean, organized, and properly stocked
• Preventable callbacks and customer complaints remain low
• Pricing procedures and company standards are followed consistently
• Productivity and efficiency standards are maintained without sacrificing quality, professionalism, or customer trust
• The technician represents Chad’s Water Works Plumbing professionally on every call

OBJECTIVES

• Diagnose and repair residential and commercial plumbing issues
• Install and repair fixtures, valves, water heaters, drainage systems, and water service components
• Install, repair, and troubleshoot backflow devices, water filtration systems, water softeners, smart water systems, and related plumbing equipment
• Perform drain cleaning, sewer camera inspections, jetting, leak detection, and troubleshooting
• Inspect plumbing systems for safety, code compliance, and functionality
• Build estimates and communicate repair recommendations professionally
• Complete invoices, photos, notes, and documentation daily per company procedures
• Maintain organized truck inventory and communicate material needs proactively
• Follow company pricing standards and service procedures consistently
• Communicate clearly with customers, scheduling, purchasing, and leadership teams
• Represent Chad’s Water Works Plumbing professionally in occupied homes and businesses

COMPETENCIES

• Knowledge of CPVC, PEX, copper, cast iron, and PVC drainage systems
• Strong plumbing & gas troubleshooting and diagnostic ability
• Experience with drain machines, sewer cameras, jetters, leak detection, and service equipment
• Ability to communicate professionally with customers and team members
• Valid Florida driver’s license with clean record
• Drug-free and background check ready
• Strong communicator and team leader
• Dependable, coachable, and respectful
• Arrives on time, fully stocked, and prepared for the day

EDUCATION & EXPERIENCE

• Minimum 3 years of experience as a Service Plumber independently running your own service truck (apprentice time does not count)
• Experience in residential & commercial service plumbing required
• High school diploma or GED preferred

PHYSICAL REQUIREMENTS

• Lift and carry up to 75 lbs
• Work on ladders, in crawlspaces, attics or on rooftops
• Stand, climb, kneel, and crouch for long periods
• Maintain pace in high-heat or weather-impacted environments
• Operate heavy tools and materials safely

WORK HOURS & ENVIRONMENT

• 40-50 hrs/week
• Days: Monday–Friday
• Field shifts typically run 7:00 AM – 5:00 PM
• Location: Field-based — job sites, truck, and office as needed
• Job sites located throughout Marion County and nearby areas
• No required weekends
• No required on-call schedule

EMPLOYEE BENEFITS

We offer a comprehensive benefits package for full-time employees that includes:

• Company vehicle (if applicable)
• Company uniforms provided
• Paid continual training
• Incentive pay for verified customer satisfaction
• Promotion opportunities based on performance
• Health Insurance: 50% company-paid (Years 1–4), 100% after Year 5
• Alternative primary care plan (100% company-paid after 90 days)
• 401K with 6% employer match
• Paid holidays (6/year)
• Paid vacation (40 hrs after Year 1, 80 hrs after Year 2)
• Paid sick/personal days (3/year)
• Unlimited unpaid time off (case-by-case approval)
• Year-end bonus and holiday gift
• Annual team event
• Recruitment bonus program
• Company-paid supplemental life insurance
• Optional vision, dental, and short-term disability coverage
• In-house purchasing team for materials support
• In-house logistics support for tool, equipment and fleet
• Stocked breakroom with ice, electrolytes, coffee, and more
• Dedicated HR and support staff

COMMITMENT TO DIVERSITY

We are an equal opportunity employer. We hire based on values, performance, and attitude — not background. All qualified applicants are encouraged to apply.

Equal Opportunity Employer. Chad’s Water Works Plumbing complies with all federal employment laws. For more information, applicants may review the “Know Your Rights” notice from the U.S. Department of Labor.