Senior Service Technician

About the role

The Senior Technician is responsible for carrying out servicing, maintenance, troubleshooting and repair of commercial kitchen equipment across assigned customer sites. The role performs preventive and corrective maintenance on refrigeration, electrical and related kitchen equipment to restore equipment performance safely and efficiently. The Service Technician is required to submit accurate service reports, update job documentation and escalate unresolved technical issues to the direct supervisor. The role also maintains tools, service vehicle, work bay and workshop areas in safe and orderly condition. Ability to lead and train new and fellow technicians.

Key responsibilities

• Perform preventive maintenance, corrective maintenance, troubleshooting and repair of commercial kitchen equipment at assigned customer sites.
• Diagnose refrigeration, electrical, mechanical or equipment-related faults and carry out appropriate corrective actions within technical capability and authority.
• Attend scheduled service jobs, emergency calls and assigned site tasks promptly, following instructions from the direct supervisor or service coordinator.
• Conduct equipment quality checks and ensure completed work meets appliance standards, customer-site requirements and company service standards.
• Maintain assigned tools, service vehicle, work bay and workshop areas in safe, clean and orderly condition, applying good housekeeping practices.
• Installations and final connections of commercial kitchen equipment and laundry machines, providing technical expertise and support to the installation team.
• Assist the service manager with the testing and commissioning processes for newly installed equipment, ensuring functionality and adherence to specifications.

About you

• 5 years and above experience in servicing, maintenance, troubleshooting and repair of commercial kitchen equipment.
• SPM/Diploma qualification in mechanical engineering or electrical engineering.
• Hands-on experience in installation, servicing, maintenance, troubleshooting and repair of commercial kitchen equipment.
• Basic diagnostic knowledge of electrical, refrigeration and mechanical systems.
• Ability to read simple technical manuals, wiring diagrams, service checklists and equipment specifications.
• Able to use standard tools and testing instruments safely.
• Knowledge of safe work practices and customer-site requirements.
• Able to identify required spare parts and provide clear technical findings.
• Able to complete service reports and job documentation in basic written English.
• Valid Class D driving licence is preferred. Possessing GDL is an added advantage.