Senior Service Technician (Mechanical)

About the role

As a Senior Service Field Technician (Mechanical) at Wine Industry Services, you will play a key role in installing, maintaining, and repairing essential Automatic line equipment used in the Beverage and packaging industries. This is a full-time wages position based on a 40 hour week, based in Golden Grove, SA 5125, with overtime and interstate and overseas travel.

About us

Wine Industry Services is a leading provider of innovative Bottling & Packaging equipment solutions and services to the beverage industries. With a strong focus on quality, sustainability, and customer satisfaction, we have established ourselves as a trusted partner in the industry stakeholders across Australia. As a Senior Service Technician, you will be reporting to the Service Manger. Join our dynamic team and be a part of our continued success.

What you'll be doing

• Certificate III in Engineering - Mechanical.
• Installation and commissioning of automatic Bottling & Packaging equipment.
• Ensure all machinery is installed according to OEM's specifications and Australian safety standards.
• Willingness to travel to various client locations for installations and services, and occasional overseas trips.
• The ability to read and understand mechanical drawings.
• A strong understanding of pneumatics and hydraulics.
• Provide routine maintenance and troubleshooting mechanical issues.
• Train client staff on equipment operation and maintenance.
• Provide remote and on-site support for equipment issues.
• Maintain records of service visits and prepare reports.
• Ensure adherence to Australian safety standards and regulations.
• Coordinate with our Companies Sales & Project teams to meet project timelines and objectives.
• Foster strong client relationships and address inquiries.
• Track spare parts and manage procurement.
• Stay updated on industry trends and contribute to process enhancements.

What we're looking for

• Engineering Mechanical qualification with a background in beverage and production lines an advantage.
• Minimum 3 years' experience as a Service Technician, within the beverage industry an advantage.
• Minimum 3 years' experience as a Service Technician specifically within the beverage industry is required.
• Strong technical skills and ability to diagnose and repair a wide range of industrial equipment.
• A good working knowledge Microsoft Outlook, Word, Excel, Publisher, and PowerPoint (essential).
• Intermediate level proficiency in Microsoft Outlook, Word, Excel, Publisher, and PowerPoint is essential.
• CAD 2D (advantageous).
• Willingness to travel, including occasional overseas trips which are fully paid.
• A full drivers licence for the use of the company car.
• Excellent communication and customer service skills.
• Commitment to workplace health and safety.
• A positive, solution-oriented attitude and the ability to work independently.
• Eagerness to learn new technologies and adapt to changing project requirements.

Assistance for moving interstate if required, to an agreed value.

Apply now to become a part of our team! We look forward to welcoming skilled individuals ready to make a difference as a Service Technician.