Senior ServiceNow Developer (ITSM)

About the role

We are looking for a Senior ServiceNow Developer to build, customize, and optimize enterprise ServiceNow applications. You will work on ServiceNow ITSM implementations, integrations, automation, and platform enhancements while collaborating with technical teams, business analysts, and other stakeholders.

This position is ideal for an experienced ServiceNow professional who can translate business requirements into reliable, scalable, and maintainable technical solutions.

Key responsibilities

• Develop and customize ServiceNow applications using JavaScript, GlideScript, and platform APIs
• Build and enhance ServiceNow modules, including ITSM, ITAM, HR, Finance, and related solutions
• Configure business rules, client scripts, workflows, forms, tables, and user interfaces
• Implement integrations with third-party systems using REST and SOAP APIs
• Manage and support ServiceNow API development
• Optimize database queries, workflows, and overall platform performance
• Apply coding standards and ServiceNow development best practices
• Troubleshoot technical issues and support production environments
• Monitor junior developers and document technical solutions
• Collaborate with functional teams and business analysts throughout implementation

REQUIRED QUALIFICATIONS

• At least 5 years of ServiceNow development experience
• Advanced proficiency in JavaScript, GlideScript, REST APIs, and SOAP APIs
• Strong knowledge of ServiceNow application development and customization
• Experience working with multiple ServiceNow modules
• Strong debugging, troubleshooting, and problem-solving skills
• Bachelor’s degree in Computer Science, Information Technology, or a related field—or equivalent professional experience

PREFERRED QUALIFICATIONS

• ServiceNow Certified System Administrator or Certified Application Developer certification
• Experience with Agile development methodologies
• Knowledge of database design and SQL
• Experience with CI/CD pipelines and version-control tools

Apply now if you are ready to take ownership of enterprise-level ServiceNow development and contribute to high-impact ITSM solutions.