Tata Consultancy Services
Senior ServiceNow Developer | CSM | TAM Acceleration
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
18 September 2026
What they need
Job Title: Senior ServiceNow Developer | CSM | TAM Acceleration
Location: TCS Hyderabad
Experience: 10+ Years
Job Description:
We are hiring Senior ServiceNow Developers with strong expertise in Customer Service Management (CSM) and TAM Acceleration initiatives.
Experience
- 10+ years experience
- Strong ServiceNow CSM experience
Required Skills
- ServiceNow CSM
- Customer Service Management
- Case Management
- Service Catalog
- Agent Workspace
- Service Portal
- Flow Designer
- Integration Hub
- REST / SOAP APIs
- Knowledge Management
- SLA Management
Responsibilities
- Develop and enhance ServiceNow CSM solutions.
- Configure Case Management and Customer Workflows.
- Create integrations with external systems.
- Support TAM Acceleration programs.
- Develop custom applications and workflows.
- Provide L3 support and technical guidance.
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