Senior Shift Supervisor

Have you ever enjoyed a product sample while shopping at Costco? Chances are, you've experienced the work of Club Demonstration Services (CDS).

About Us

As Costco's exclusive in-house product demonstration and event marketing partner across Australia and New Zealand, we bring brands to life through engaging product experiences that drive sales and create memorable interactions for members.

At CDS, our people are at the heart of everything we do. We foster a supportive, collaborative culture where team members are empowered to grow, develop new skills, and build rewarding careers. As part of a global organisation, you'll have access to exciting opportunities both locally and internationally.

The Opportunity

We are seeking a motivated Senior Shift Supervisor to join our team at Costco Marsden Park on a casual basis.

The Senior Shift Supervisor is responsible for providing additional support to the Event Manager daily, as well as acting as the Event Manager in all absences.

Key Responsibilities:

• Facilitating the coordination, organisation & execution of events
• Purchasing products for events
• Overseeing Sales Advisors & Shift Supervisors’ performance
• Preparing schedules Performing schedule/reporting actions in the Event System
• Performing recruiting-related activities, such as screening applications & conducting interviews, as needed & directed by the Event Manager
• Managing day to day employee relations as needed & directed by the Event Manager
• The Senior Shift Supervisor will also be responsible for participating in event demonstrations

Availability Requirements to be considered for this role, you must:

• Be available to work across 7 days, including weekends
• Be available for opening and/or closing shifts
• Be available to work every Sunday/Monday to cover absences of the Event Manager
• Have full Australian work rights (no visa restrictions)

What We’re Looking For

• Strong interpersonal and leadership skills
• The ability to thrive in a fast-paced environment and manage multiple priorities
• Exceptional customer service and client relationship skills
• Clear and confident communication skills (both written and oral)
• Prior experience in customer service or hospitality
• Experience managing a casual workforce
• Proficiency in Microsoft Office and/or scheduling systems

If you’re interested in this opportunity, please click 'Apply'. We look forward to hearing from you!

CDS is an Equal Employment Opportunity (EEO) employer committed to fostering a diverse, inclusive and respectful workplace.

Pay: $37.28 per hour

Work Location: In person