Senior Site Reliability & Backend Engineer (Java/AWS)

Senior Site Reliability & Backend Engineer (Java/AWS)

Location

Australia (Sydney or Melbourne preferred)

Contract

Initial 6-month contract with strong potential for extension based on business requirements and performance.

Join a leading cloud platform team responsible for provisioning and managing customer environments at scale.

We're looking for a hands-on Senior Site Reliability & Backend Engineer to help operate, troubleshoot, and improve a mission-critical cloud provisioning platform. This role combines software engineering, production support, automation, and distributed systems problem-solving, making it ideal for engineers who enjoy owning complex systems and driving operational excellence.

You'll be working on a platform responsible for the activation, suspension, lifecycle management, and retirement of cloud-based customer environments. Your work will directly improve reliability, reduce operational overhead, and enhance the customer experience.

What You'll Be Doing

• Investigate and resolve production issues across distributed services and cloud infrastructure.
• Diagnose failures, perform root cause analysis, and implement long-term fixes.
• Support critical provisioning workflows and customer lifecycle operations.
• Develop tools and automation that reduce manual intervention and improve operational efficiency.
• Build and enhance Java-based backend services and APIs.
• Improve monitoring, reporting, dashboards, runbooks, and operational processes.
• Drive resolution of complex technical incidents by gathering evidence, analysing logs, identifying impact, and proposing solutions.
• Collaborate closely with engineering and platform teams to improve system reliability and scalability.
• Automate recovery workflows, bulk operations, and repetitive operational tasks.

What We're Looking For

Essential Experience

• 3+ years of software engineering experience supporting production systems.
• Strong commercial experience with Java and Spring Boot .
• Experience building and supporting REST APIs and microservices.
• Strong AWS experience, including:
• Step Functions
• SQS
• SNS
• DynamoDB
• Aurora / SQL databases
• Proven production troubleshooting expertise using logs, metrics, dashboards, and monitoring tools.
• Experience performing root cause analysis and incident resolution.
• Strong scripting and automation capabilities.

Nice to Have

• Gradle
• OpenAPI
• Contract testing (Pact)
• Jira Service Management
• Feature flag frameworks
• Experience working with large-scale distributed systems

Key Success Traits

• Strong ownership mentality.
• Excellent problem-solving and investigative skills.
• Ability to communicate technical findings clearly to stakeholders.
• Passion for automation and continuous improvement.
• Comfortable operating in complex cloud environments with high reliability requirements.

Why This Role?

This is a unique opportunity to work on a highly critical cloud platform that impacts thousands of users and services. You'll solve real distributed-systems challenges, improve operational resilience, and build automation that delivers measurable business value. You'll have the autonomy to drive improvements, influence platform reliability, and make a visible impact from day one.