Senior Site Reliability Engineer

• Own and evolve observability strategy, including monitoring, alerting, dashboards, logging, and distributed tracing
• Define and manage SLIs, SLOs, and reliability metrics
• Lead incident response, postmortems, and continuous improvement initiatives
• Improve MTTD and MTTR through automation and operational excellence
• Integrate observability into CI/CD pipelines and software delivery workflows
• Build and maintain reliable cloud infrastructure on AWS and Kubernetes
• Mentor engineers and promote SRE best practices across the organization

Benefits

• Medical, Dental, & Vision Insurance
• Competitive & Fair Pay
• Maternity & Paternity leave
• Short & long-term disability
• Centrally located open office in Sugar House
• Company swag that will make your friends envious
• Opportunity to make an impact on Day 1- Proficiency in Python, Bash, PowerShell, or similar scripting languages
• 8+ years of experience in software engineering, infrastructure, or operations
• Strong experience with monitoring, alerting, incident management, and reliability engineering practices
• Deep expertise with observability platforms such as New Relic, Datadog, Dynatrace, Grafana, or Prometheus
• Excellent communication and collaboration skill
• Hands-on experience with AWS, Kubernetes, and cloud-native technologies
• 5+ years of Site Reliability Engineering experience
• Leading observability platform implementations or migrations at scale
• Building SLI/SLO frameworks and reliability programs
• Experience with OpenTelemetry, distributed tracing, and modern observability architectures