Senior Site Reliability Engineer

Who you are

• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience
• Proven software engineering experience in Java or Kotlin, including algorithm development and coding
• 6+ years of experience with SaaS software development in distributed systems using languages such as Kotlin/Java, Typescript, Python, and technologies like IaC, Docker, and Kubernetes
• 1+ years’ experience as an SRE or similar role designing, operating, analyzing and troubleshooting distributed systems in agile environments
• Act as a Datadog subject matter expert, assisting with observability stack design, dashboard creation, and training peers in best practices
• Hands-on experience running Kafka at scale including configuration, operational failure modes and reliable recovery/runbooks
• Systematic problem solving and debugging skills with a strong sense of ownership and bias towards establishing mechanisms which can scale across the entire company
• Excellent written, verbal, and documentation skills
• Collaborative team player, able to communicate effectively across disciplines
• Experience with CI/CD tooling (GitHub Actions/GitOps tools)
• Experience tuning JVM-based services and Node.js runtimes
• Experience with AWS MSK Connect

What the job involves

• Join us to shape the future of software in the underserved and high-impact HR technology industry
• Your work will have a direct and tangible impact on customers, offering ownership and the chance to make a meaningful difference
• As we prepare for significant growth, you'll face exciting challenges and have the opportunity to influence our path toward becoming one of the world's leading tech companies
• Personio is seeking an experienced Engineer to design, build, operate, monitor and scale our infrastructure through automated solutions
• You’ll empower engineering teams by sharing cloud platform expertise, developing tools and establishing company wide mechanisms to ensure reliability, scalability and uptime
• Our ideal candidate combines strong technical expertise with a collaborative mindset, working closely with other engineering teams to build, scale and enhance their applications on our platform
• Engage in and improve the full service lifecycle from initial design through deployment, operation, and continuous improvement
• Prepare services for production by taking part in system design reviews, developing shared frameworks and platforms, planning capacity and conducting launch assessments
• Operate, monitor, and maintain live services, designing observability stacks and dashboards to track key metrics and improve operational insight
• Ensure sustainable scalability through automation, actively contributing to continuous improvement for reliability and delivery speed
• Collaborate with product and engineering teams to define SLOs, error budgets and ensure services are reliable, scalable and observable
• Support incident management processes, including on-call rotations, assisting with outage response, and contributing to post-mortems and root cause analysis
• Identify and reduce toil through process automation, creating playbooks and automated runbooks to reduce MTTR
• Support resilience strategies and help implement chaos testing to proactively uncover weaknesses and validate recovery strategies
• Own and maintain the reliability of our event streaming and Change Data Capture (CDC) stack
• Mentor and train peers on reliability best practices and tooling, contributing to community growth

Benefits

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)
• Make an impact on the environment and society with Impact Days
• Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares
• Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations
• Engage in a high-impact working environment with flat hierarchies and short decision-making processes
• Find your best way to work with our office-led, and remote-friendly PersonioFlex!