Senior Site Reliability Engineer

Company Description Perform IT is an international IT consultancy operating across EMEA, delivering digital solutions that help organizations improve efficiency, agility, and growth. The company designs and implements custom technology solutions aligned with clients’ strategic goals, with core offerings in Digital Transformation, Observability, Professional Services, and Managed Services. Known for strong technical expertise and an outcome-first mindset, Perform IT focuses on measurable results and real business value. Working with leading technology vendors and tools, the company simplifies complex IT environments and enables flexible, scalable, and future-ready solutions. Headquartered in Dublin, Ireland, Perform IT has supported customers in 23 countries for over 20 years and offers an engaging workplace with passionate and talented colleagues.

Role Description As a Senior Site Reliability Engineer at Perform IT, you will play a key role in designing, implementing, and maintaining highly available, scalable, and secure systems for our clients. In this full-time remote role, you will build and operate production infrastructure, develop automation and tooling, and improve observability across complex, multi-vendor environments. You will collaborate with software engineering, operations, and consulting teams to define reliability standards, implement SLOs/SLIs, and drive incident prevention and rapid recovery. Daily responsibilities include troubleshooting production issues, optimizing system performance, managing deployments, and contributing to best practices for reliability and resilience. You will also mentor team members, participate in on-call rotations, and support continuous improvement of our digital and managed service offerings.

Qualifications

• Strong Site Reliability Engineering skills, including designing reliable systems, defining and monitoring SLOs/SLIs, and managing incident response and post-incident reviews.
• Hands-on Troubleshooting capabilities across distributed systems, networks, and applications, with a methodical approach to root cause analysis and performance tuning.
• AppDynamics and Splunk certifications.
• Software Development experience (e.g., Python, Go, Java, or similar), including building automation, tooling, and integrations to improve reliability and operational efficiency.
• Solid System Administration expertise with Linux/Unix environments, configuration management, and security best practices.
• Infrastructure skills covering cloud platforms (e.g., AWS, Azure, GCP), containerization and orchestration (e.g., Docker, Kubernetes), and Infrastructure as Code (e.g., Terraform, Ansible).
• Experience with observability stacks (metrics, logs, tracing), monitoring tools, and alerting systems to support proactive reliability management.
• Proven ability to work effectively in remote, distributed teams, with clear communication and strong collaboration skills.
• Background in consulting, managed services, or complex multi-tenant environments is advantageous.
• Bachelor’s degree in Computer Science, Engineering, or a related field.