Senior Site Reliability Engineer

Role & responsibilities

We are looking for a Senior Site Reliability Engineer (SRE) to drive system reliability, scalability, and operational excellence across our production environments.

This is a hands-on, high-impact Individual Contributor role where you will:

• Own production reliability and availability
• Define and enforce SRE practices and standards
• Lead incident response and operational excellence
• Coach and guide engineers on building reliable systems

You will play a critical role in ensuring systems are measurable, observable, resilient, and scalable.

Core SRE Responsibilities

Reliability Engineering & System Health

• Ensure high availability, reliability, and fault tolerance of distributed systems.

• Define and implement:

• Service Level Indicators (SLIs)

• Service Level Objectives (SLOs)

• Error Budgets

• Continuously improve system reliability using data-driven approaches.

• Track and improve key reliability metrics:

• Availability

• Error rates

• Latency

Observability, Monitoring & APM

• Build and maintain end-to-end observability systems:

• Metrics

• Logs

• Distributed tracing

• Implement effective:

• Monitoring

• Alerting (low noise, high signal)

• Use APM tools to track:

• Latency

• Error rates

• Service dependencies

Scalability & Performance Engineering

• Ensure systems scale efficiently under load.

• Perform:

• Capacity planning

• Load testing & performance tuning

• Optimize for:

• Latency

• Throughput

• Resource utilization

Automation & Toil Reduction

• Identify and eliminate manual, repetitive operational tasks (toil).

• Build automation for:

• Incident response

• Remediation workflows

• System recovery

• Improve engineering productivity through self-healing systems.

Security & Reliability Integration

• Ensure systems follow secure-by-design principles.

• Integrate reliability with:

• Security controls

• Compliance requirements

• Partner with security teams on incident handling and risk mitigation.

Coaching & Technical Leadership

• Mentor engineers on:

• SRE principles

• Production readiness

• Reliability engineering

• Drive adoption of SRE best practices across teams.

• Influence architecture for resilient system design.

Operational Excellence & Incident Management

• Own and lead production incident management (L2/L3 support).

• Act as Incident Commander during critical outages.

• Drive blameless postmortems (RCA) and ensure action closure.

• Improve:

• Mean Time to Detect (MTTD)

• Mean Time to Recover (MTTR)

• Mean Time Between Failures (MTBF)

Establish strong on-call practices, runbooks, and escalation mechanisms.

Key Reliability Metrics (Must Have Experience)

Candidates must have hands-on experience defining, measuring, and improving:

• Availability (%)
• Mean Time Between Failures (MTBF)
• Mean Time to Recovery (MTTR)
• Mean Time to Failure (MTTF)
• Error Rates / Failure Rates
• SLO Compliance
• Error Budget Management
• Customer Impact Metrics (user-facing reliability)

CI/CD & Automated Testing

• Ensure reliable and safe deployments through:

• Automated testing (unit, integration, reliability testing)

• Automated deployment pipelines

• Improve deployment success rate and rollback mechanisms.

• Support progressive delivery (canary, blue/green deployments).

Disaster Recovery & Resilience

• Design and validate Disaster Recovery (DR) strategies.

• Define and test:

• RTO (Recovery Time Objective)

• RPO (Recovery Point Objective)

• Conduct failure testing / chaos engineering where applicable.

Required Qualifications

• 510 years of experience, with minimum 3+ years in a dedicated SRE role

• Strong experience in:

• Production systems ownership

• Incident management & on-call

• Root Cause Analysis (RCA)

• Hands-on experience with:

• Reliability metrics (SLO/SLI/Error Budgets)

• Observability & monitoring systems

• Performance and scalability engineering

• Strong experience with:

• AWS cloud

• Kubernetes (EKS) in production

• DevOps and Platform Engineering

• Proficiency in one programming language (Go, Python, Java)

Proven ability to handle and resolve high-severity production incidents

Preferred candidate profile

• Experience in chaos engineering / resilience testing
• Strong background in APM tools (Datadog, Prometheus, Grafana, etc.)
• Experience defining organization-wide SRE practices
• Experience mentoring engineers and leading reliability initiatives

Ideal Candidate Profile

We are looking for engineers who:

• Have owned production systems end-to-end
• Have led incidents and handled outages
• Have defined and worked with SLOs and error budgets
• Think in terms of system reliability, not just infrastructure