Senior Site Reliability Engineer

Who you are

• Background in infrastructure, operations, or software engineering
• Experience with cloud providers such as GCP
• Proficiency in configuration management tools such as Terraform and Ansible
• Hands-on proficiency with modern monitoring tools like Prometheus and Grafana
• Experience with distributed data stores such as PostgreSQL, Cassandra and ElasticSearch
• Knowledge about distributed event store and stream-processing platform (Apache Kafka)
• Experience with Scripting (Python and Bash) is beneficial
• Strong technical skills across various infrastructure technologies
• Experience operating and maintaining production systems in a Linux and public cloud environment
• Demonstrated ability to mentor and guide team members
• Proven ability to break down complex tasks into manageable ones
• Strong communication skills and a history of building solid relationships with peers and leadership
• Fluency in English

What the job involves

• We’re seeking a Sr Site Reliability Engineer to join our Site Reliability Engineering team. This fully remote role is based in France
• Be a part of the team that builds and operates the infrastructure at the heart of every Sinch Mailjet service. You’ll be instrumental for the day-to-day management of our global infrastructure
• This includes monitoring and tracking key performance indicators (KPIs), collaborating with engineers to ensure our products and services are appropriately resourced, automating processes, and planning for future growth and scalability
• Partner with product engineering teams to identify systems requirements
• Build and support our cloud-based microservices infrastructure
• Automate routine processes and remediation tasks
• Develop, monitor and track Service Level Objectives (SLOs) for the systems under management
• Proactively troubleshoot, resolve, and plan for issues that typically come from support staff, other engineering teams, and our automated monitoring system
• Ensure our datastores are healthy and operate at optimal performance levels
• Contribute to the growth and culture of our engineering team

The application process

• Our corporate language is English, please submit your application in English
• We believe in a two-way process and encourage you to ask questions throughout the journey