Senior Software Engineer (AI Enablement)

• The AI Enablement Platform Engineer is the engineer accountable for the substrate: the MCP Gateway that brokers every tool call between agents and Aledade’s systems, the plugin marketplace and installer that distribute agentic capability to engineers and non-engineers alike, the model gateway configuration that determines what Aledade spends on inference and how well it performs, and the telemetry that makes all of it measurable
• This is a platform role with unusually direct business consequences
• The model-routing and harness-evaluation work this engineer owns is what distinguishes a diversified, cost-optimized inference strategy from a single-vendor one
• It is the right role for an engineer who wants platform depth without platform abstraction: real users, real spend, measurable adoption, and a short line between a design decision and its effect
• Own and extend the MCP Gateway and connector platform. Build and harden MCP server integrations (Glean, Slack, Jira, Snowflake, Salesforce, Monday, Tableau, Databricks and beyond) on the gateway; own auth, scopes, tenancy, rate limiting, and read/write policy enforcement for non-BAA tools; partner with Security and platform owners on safe-by-default access paths
• Own the distribution layer, run the marketplace publishing pipeline: versioning, CI/CD, plugin PR review, release hygiene, and the developer tooling sync processes. Build and maintain shared plugins, skills, hooks, and Spec-Driven Development tooling consumed across PTA teams, plus the authorship guides that let other teams contribute without hand-holding
• Own platform observability, model-gateway configuration, and cost attribution. Extend the usage-rollup and telemetry pipeline so adoption, tool-call health, and inference spend are attributable by team, workload, and model. Define model routing and build the benchmarks and harness/evaluations that let Aledade choose models on evidence
• Extend the agent output and collaboration surface. Build out infrastructure to support mapping agent outputs into a browsable, searchable, commentable surface, discovery and tagging, per-viewer engagement instrumentation, comments, expiry, and share notifications
• Enablement and platform stewardship. Run office hours and brownbags as a practitioner; mentor engineers on agentic-coding and plugin-authorship patterns; triage and dedupe inbound feature requests; carry on-call for marketplace-published artifacts and gateway availability

Benefits

• Remote-first working environment and flexible work schedules
• Three office locations you can visit/work from as desired: Bethesda, MD (headquarters), Novi, MI, Durham, NC and Austin, TX
• 168 PTO hours (21 days!) in your first year
• 12 weeks paid parental leave for all new parents
• Generous nationwide PPO medical, dental and vision plans
• 401(k) with up to 4% match
• Company stock options
• Fully paid six-week sabbatical following each six-year period of continuous employment- Direct hands-on experience with one or more agentic coding tools in a production or near-production setting (Claude Code, Cursor, Cody, Copilot agents, Aider, or equivalent)
• Demonstrated experience instrumenting a system you own; metrics, structured logging, tracing, or usage analytics, and using that data to drive a decision
• Strong production experience in at least one modern application stack (Python, TypeScript/Node, Go, or similar) and modern CI/CD
• Hands-on experience with authentication and authorization for machine-to-machine traffic (OAuth2, OIDC, M2M credentials, token scoping, secret management)
• Production ownership of a backend service or developer platform. API gateway, service proxy, SDK/CLI, internal developer platform, or comparable, including its auth model, release process, and operational health
• BS/BTech (or higher) in Computer Science, Engineering or a related field
• 5+ years professional software engineering experience
• Strong written communication: comfortable producing documentation, runbooks, and educational artifacts for engineers who weren’t in the room
• Experience as an early engineer on a platform whose users are internal colleagues, where adoption has to be earned rather than mandated
• Comfort across the full stack (frontend/backend/infra) — platform work at this stage doesn’t honor team boundaries
• Familiarity with Aledade’s stack (Python/FastAPI, Vue/TypeScript, Postgres, AWS, Auth0, Datadog, Sumo Logic) is a plus but not required
• Background in healthcare technology, HIPAA-regulated environments, or PHI-handling systems; familiarity with BAA and data-residency constraints on third-party tooling
• Experience operating a package registry, plugin ecosystem, or extension marketplace — publishing pipelines, semantic versioning, compatibility, and deprecation
• Experience building evaluation harnesses or benchmarks for LLM systems, including A/B comparison of prompts, tools, or model versions
• Experience running an LLM gateway or inference proxy in production (LiteLLM, Bedrock, vLLM, or similar) — routing, fallback, caching, quota, and cost attribution
• Experience authoring or maintaining MCP (Model Context Protocol) servers, Claude Code plugins, skills, hooks, or comparable LLM-tooling integrations