Senior Software Engineer - Cloud Platform Developer Relations (Remote)

Position Purpose:

Our team serves as the primary technical interface between the Tiny Homes Platform and its customers, using deep knowledge of the GKE platform, Vantage networking, and the mesh/control-plane internals to diagnose and resolve deployment blockers for containerized workloads. We convert recurring friction points into reusable technologies, tooling, docs, video content, and self-service processes that scale platform adoption beyond one-on-one support. In this role as a Senior Software Engineer, you will Maintain working fluency across the full Tiny Homes technology stack — GKE, Docker, Envoy/Wayfinder mesh, Vantage, Tailscale, Flux CD, and CI/CD tooling, engage directly with customers to triage and resolve deployment blockers, and turn patterns from those engagements into documentation, tooling, or process fixes rather than one-off fixes, keep platform knowledge current as Tiny Homes evolves (new component versions, API changes, deprecations) and correct stale assumptions in customer-facing guidance before they propagate.

Key Responsibilities:

50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens
20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels
20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people
10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions

Direct Manager/Direct Reports:

This position typically reports to Software Engineer Manager or Sr. Manager
This position has 0 Direct Reports

Travel Requirements:

No travel required.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

3-5 years of relevant work experience
Docker, GKE & Kubernetes fundamentals
Cloud networking (i.e: Vantage, IP tables, Identity Providers).
The mesh layer (Envoy + Wayfinder + Tailscale).
CI/CD pipelines (Spinnaker + GitOps, Github, Flux CD, etc.).
Cloud Admission Controllers & tenant workload config

Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

3

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Global Perspective
Manages Ambiguity
Nimble Learning
Self-Development
Collaborates
Cultivates Innovation
Situational Adaptability
Communicates Effectively
Drives Results
Interpersonal Savvy