Senior Software Engineer

Who you are

• 5+ years of professional software development experience
• 3+ years of experience with Ruby on Rails or Python
• Strong proficiency in building backend applications, prompt engineering, and developing AI agents
• Experience integrating AI/ML features or LLM-powered services in production
• Actively uses AI coding tools (e.g., Claude, Copilot) and iterates on prompts to get high-quality, system-aware outputs—while critically reviewing all AI-generated code for correctness, security, and standards compliance
• Experience leading technical designs and multi-person engineering projects
• Strong problem-solving skills with a focus on delivering clean, maintainable, secure code
• Comfortable working on an agile team; curious about learning new things, including evolving AI capabilities
• Proven ability to mentor and develop other engineers
• Embraces writing well-designed tests that accompany all code
• Bonus: Background in healthcare or regulated environments
• If this role excites you, we encourage you to apply

What the job involves

• Reporting to the Engineering Manager - Agentic Care, this Senior Software Engineer will develop AI-driven features that improve how members discover and engage with care. This role is part of the Care Innovation team and is instrumental in delivering intuitive, reliable user experiences at scale
• Integrating emerging AI technologies into the member experience
• Own the technical design and delivery of full-stack agentic AI systems
• Design and build scalable full-stack services using Ruby on Rails and Python
• Expand and maintain existing web applications and AI services
• Write, review, and optimize production-ready code daily while making key technical decisions and holding a high bar for code quality
• Lead technical design reviews and produce technical designs as a primary author—delivering elegant solutions to complex problems
• Use AI tools (e.g., Claude, Copilot) to support technical design, explore tradeoffs, accelerate delivery, and augment code reviews—while critically evaluating all AI-generated output to ensure it meets team quality and security standards
• Identify repeatable tasks that can be accelerated with AI; guide junior engineers on effective and responsible AI usage
• Lead multi-person, multi-sprint projects: coordinate execution, manage dependencies and tradeoffs, and build alignment across stakeholders
• Raise and address security concerns in PRs and designs; proactively highlight performance implications and conduct load/performance testing
• Drive engineering best practices within your team—your code quality and approach serve as a model for others
• Mentor and actively develop engineers at earlier career stages through code reviews, pairing, and direct coaching
• Own operational excellence: exemplify best practices in logging, alerting, and monitoring; methodically investigate incidents and provide root cause analyses
• What success looks like in this role:
• Coding Excellence – Deliver clean, efficient, and scalable code that enhances system performance, maintainability, and reliability. Your code quality serves as a model for the team
• Technical Leadership – Lead high-impact projects from ideation to delivery, driving technical direction while making significant hands-on coding contributions
• AI-Augmented Engineering – Actively use AI to accelerate your work—from drafting designs and debugging to reviews and documentation—while guiding teammates to do the same responsibly and effectively
• Scalable & Reliable Systems – Design, implement, and maintain architectures that support future growth while maintaining high system uptime and low defect rates
• Project Execution – Consistently ship high-quality projects on time, within scope, and with high stakeholder satisfaction
• Engineering Excellence – Elevate team standards through strong personal contributions, high-value code reviews, and proactive identification of tech debt and improvement opportunities
• Mentorship & Growth – Act as a technical leader and mentor, fostering a culture of learning, growth, and accountability

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment
• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
• Up to $1,000 Professional Development Reimbursement per calendar year
• $200 per year donation matching to support your favorite causes