Senior Software Engineer

Who you are

• To thrive in this role, you ideally have a strong understanding of computer science concepts including algorithms, data structures, and systems design
• You have experience with cloud environments and container technology, including AWS or GCP, Kubernetes, and Docker
• 5+ years with a modern programming language (Golang, Typescript, Python, etc...)
• Strong understanding of Infrastructure as Code (Terraform, Tofu, Pulumi)
• Experience with GitOps/continuous delivery tooling (ArgoCD, Spacelift, Terraform Cloud)
• Experience building and troubleshooting Kubernetes environments
• The ability to debug and solve issues in complex production environments
• An understanding of how to profile applications and databases, to identify and debug performance issues
• Fluency working in a UNIX shell to analyze logs, investigate issues handle other common operational tasks
• Experience with monitoring tools such as Grafana and Prometheus
• We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team

What the job involves

• As Site Reliability Engineer at WellSaid, you'll run our production platform and be working on large-scale projects that improve the availability and performance of our core services and data pipelines
• Build and run our monitoring, tracing and alerting infrastructure
• Drive platform security initiatives including preventative efforts to ensure system reliability
• Lead our response and recovery efforts from active incidents which include performing root cause analysis
• Run our platform and services with high availability and redundancy front and center
• Respond to alerts on issues in our systems & be part of our on call response team
• Improve our deployment process with a focus on making all code changes fast, simple, and safe
• Deliver a stable and scalable product platform to enable engineering teams to delivery product in a fast and efficient manner
• Identify novel ways to handle load and scale resource-intensive applications
• Help our engineers write reliable code while retaining our ability to ship fast

The application process

• During the interview stage, you can expect:
• An introductory interview with the hiring manager (50 minutes); if there’s a match we’ll schedule an interview loop with the team
• A technical screen, either as a live interview or as a take-home assessment
• An Interview loop with 3-4 interviews (1 hour each) with the team members you will be potentially working with
• All interviews will be remote via Google Meets; we are happy to make accommodations you might need to feel comfortable and set up for success in our process