Senior Software Engineer

Company: Helpshift Technologies

Website: Visit Website

LinkedIn: Visit LinkedIn

Business Type: Small/Medium Business

Company Type: Product

Business Model: B2B

Funding Stage: Acquired

Industry: Information Technology

Salary Range: ₹ 25-40 Lacs PA

Job Description We are seeking an experienced and passionate Senior Software Engineer – Backend & Distributed Systems to join our engineering team. In this role, you will be responsible for designing, developing, and scaling highly available backend systems that power products used by 820+ million monthly active users worldwide .

You will take ownership of critical data infrastructure, optimize distributed database systems, and build scalable backend services capable of handling 100,000+ requests per second . This role offers the opportunity to solve complex engineering challenges, work on large-scale distributed systems, and mentor fellow engineers while driving technical excellence across teams.

Key Responsibilities Backend Engineering & System Design

• Design, develop, and deliver high-performance backend services and product features at massive scale.
• Build and maintain systems capable of handling high traffic volumes with low latency and high reliability.
• Design scalable, fault-tolerant, and resilient distributed architectures.
• Take end-to-end ownership of business-critical services and data management systems.

Distributed Databases & Infrastructure

• Design, optimize, and maintain distributed database environments to ensure:

• High availability

• Scalability

• Reliability

• Performance

• Work extensively with distributed SQL databases, preferably YugabyteDB, in production environments.

• Identify inefficiencies in database usage patterns and implement improvements across products and services.

• Collaborate closely with Infrastructure and Platform teams to stabilize and scale database clusters.

Performance & Reliability

• Conduct system performance benchmarking and capacity planning.
• Implement monitoring, alerting, and failure detection mechanisms.
• Troubleshoot production issues and drive root-cause analysis.
• Optimize backend services for throughput, latency, and resource utilization.

Technical Leadership

• Lead architecture discussions and technical design reviews.
• Conduct code reviews to ensure engineering quality and best practices.
• Drive adoption of software development standards and engineering excellence.
• Lead cross-functional initiatives involving Engineering, Product, QA, and Infrastructure teams.

Mentorship & Team Development

• Mentor and coach engineers on system design, coding practices, and career development.
• Support hiring, onboarding, and technical interview processes.
• Foster a collaborative and learning-focused engineering culture.

Required Qualifications Education

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience.

Experience

• 6+ years of experience in medium-to-large-scale backend software development.
• Proven experience building and operating distributed systems in production environments.
• Strong experience designing and architecting scalable backend applications and services.

Technical Skills

• Strong proficiency in Java and/or Clojure.

• Hands-on experience with distributed databases, preferably YugabyteDB.

• Deep understanding of:

• Data Structures

• Algorithms

• Object-Oriented Design

• Time & Space Complexity Analysis

• Experience with:

• Distributed Systems

• High Availability Architectures

• Database Replication & Sharding

• Performance Optimization

• Failure Recovery Mechanisms

• Strong knowledge of POSIX-compliant operating systems.

• Experience developing on macOS and deploying applications on Linux environments.

• Proficiency with Linux command-line tools and development workflows.

Soft Skills

• Excellent analytical and problem-solving abilities.
• Strong troubleshooting and debugging skills.
• Effective verbal and written communication skills.
• Demonstrated ability to mentor and guide engineering teams.

Preferred Qualifications

• Strong understanding of Functional Programming principles and paradigms.
• Hands-on production experience with Clojure.
• Experience managing and optimizing distributed SQL databases at scale.
• Familiarity with project management methodologies and collaboration tools.
• Experience leading technical initiatives spanning multiple engineering teams.
• Exposure to cloud-native architectures and large-scale platform engineering.