Senior Software Engineer (Data Observability)

• We’re seeking an experienced Site Reliability Engineering (SRE) Tech Lead to join DataHub and drive the reliability, scalability, and operational excellence of our platform offerings
• In this role, you’ll lead technical initiatives across DataHub Cloud and our emerging enterprise deployment solution, which provides customers with enhanced control and flexibility for running DataHub in their preferred environments
• Technical Leadership & Architecture:
• Design and implement robust, scalable infrastructure solutions for DataHub Cloud and enterprise deployments
• Lead the technical vision for multi-cloud deployment strategies and distributed system integrations
• Architect monitoring, observability, and alerting systems across diverse environments
• Drive best practices for infrastructure as code, configuration management, and deployment automation
• Enterprise Platform Development:
• Partner with product and engineering teams to influence the development of advanced deployment capabilities
• Collaborate with cross-functional teams to help build systems for seamless installation, upgrade, and rollback processes across various environments
• Influence the design and help implement comprehensive monitoring and health check systems for distributed deployments
• Partner with engineering teams to help develop self-healing and automated remediation capabilities
• Platform Reliability & Operations:
• Establish and maintain SLAs/SLOs for both cloud and enterprise offerings
• Lead incident response and post-mortem processes to drive continuous improvement
• Implement chaos engineering practices to proactively identify system weaknesses
• Optimize system performance, capacity planning, and cost efficiency
• Team Leadership & Collaboration:
• Mentor and guide a team of SRE engineers and collaborate with platform engineering teams
• Work closely with product, engineering, and customer success teams to ensure reliable product delivery
• Improve on-call practices, runbooks, and knowledge sharing processes
• Drive cross-functional initiatives to improve overall system reliability
• What You’ll Build:
• A robust management control plane for enterprise-grade deployments
• Automated deployment pipelines supporting multiple cloud providers and customer environments
• Comprehensive monitoring and alerting systems with customer-facing dashboards
• Self-service tools for customers to manage their DataHub installations
• Disaster recovery and backup solutions for enterprise deployments
• Performance optimization and scaling solutions for high-volume data workloads

Benefits

• Equity
• Remote friendly
• Parental leave
• Medical, dental, and vision insurance
• Carrot Fertility Program
• Work from home and monthly co-working space budget- 8+ years of experience in Site Reliability Engineering, Platform Engineering, or DevOps roles
• Strong programming skills in Python, Java, or similar languages
• Deep understanding of monitoring and observability tools (Prometheus, Grafana, Datadog, etc.)
• Experience with infrastructure as code tools (Terraform, CloudFormation, Pulumi)
• Experience with CI/CD pipelines and deployment automation
• Strong knowledge of networking, security, and database operations in cloud environments
• Strong expertise with cloud platforms (AWS, GCP, Azure) and infrastructure automation tools
• 3+ years of technical leadership experience managing engineering teams
• Proficiency in containerization technologies (Docker, Kubernetes) and orchestration
• Experience building and operating multi-tenant SaaS platforms
• Background in developing customer-facing deployment and management tools
• Experience with service mesh technologies and microservices architectures
• Knowledge of data infrastructure and metadata management systems
• Previous experience in a customer-facing technical role or working with enterprise clients
• Experience with data governance or data catalog platforms