Senior Software Engineer (Observe Data Management)

• We are hiring a Senior Software Engineer for the Observe Data Management team. This team owns the core pipelines that ingest and process over 1 petabyte of telemetry data per day — the foundational infrastructure powering Observe’s entire observability stack. You’ll be working at the intersection of massive scale, open-source innovation, and real-world reliability challenges for enterprise customers around the globe
• Design, build, and scale high-throughput data ingestion and processing pipelines handling petabyte-scale telemetry — logs, metrics, traces, and events
• Develop performance-critical, distributed systems components in Go and/or C++ that operate reliably across AWS and Azure
• Contribute to OpenTelemetry and drive Observe’s open-source strategy, including external community engagement and upstream contributions
• Architect solutions that maintain enterprise-grade availability and low latency under extreme data volumes
• Collaborate with SRE, product, and platform teams to define data reliability standards and improve detection-to-resolution times for customers
• Debug and resolve complex distributed systems issues at the deepest layers of the stack
• Help shape the technical roadmap for the Data Management team and mentor engineers across the organization

Benefits

• Comprehensive health insurance plans
• Health savings accounts
• Robust retirement plans
• Life and disability insurance
• Weekly online lunch and learns
• Virtual workout classes
• Ergonomic work-from-home equipment
• On-demand mental health and wellness programs
• Fertility benefits and family planning resources
• Generous time-off and various leave plans
• Onsite and Remote Work
• Employee discounts and pre-tax selections
• New hire equity + Employee Stock Purchase Plan (ESPP)
• Quarterly bonus or commission program- Proficiency in Go and/or C++, with an ability to write high-performance, production-grade systems code
• Demonstrated experience designing and operating large-scale data ingestion or stream processing pipelines
• Hands-on experience building and running services across major cloud providers (AWS and/or Azure)
• A track record of solving hard infrastructure or platform engineering problems at scale
• Strong fundamentals in systems programming: concurrency, memory management, networking, and I/O
• 5+ years of software engineering experience with deep expertise in distributed systems
• A strong sense of user empathy and product intuition — you think beyond APIs and care about end-to-end data onboarding and management experience
• B.S. in Computer Science, Engineering, or equivalent practical experience
• Prior open-source contributions or project maintainership
• Familiarity with Apache Iceberg or other open table formats and data lakehouse architectures
• Background in observability, monitoring, or SRE
• Experience with multi-cloud data infrastructure or telemetry platforms at petabyte scale
• Experience with OpenTelemetry SDKs, instrumentation, or ecosystem tooling