Senior Software Engineer (Patient Services)

• At Rula, exceptional patient outcomes are powered by world-class engineering. As a Senior Software Engineer on our Patient Services team, you won’t just maintain existing systems—you will architect the high-throughput, distributed platform that serves as the single source of truth for all patient data across Rula. We are currently undergoing a period of hyper-scale, and you will lead the technical strategy for one of our highest-impact initiatives: re-engineering our core backend data systems to be massively scalable, resilient, and fault-tolerant
• In this critical role, you will tackle complex distributed systems challenges where system performance, uptime, and data integrity directly impact real human lives seeking mental healthcare
• You will drive zero-to-one architectural decisions during a pivotal growth phase while acting as both a technical leader and a force multiplier for the team
• Beyond designing foundational infrastructure, you will mentor high-performing engineers, establish operational rigor, and partner directly with product managers and cross-functional teams to shape both our engineering roadmap and product vision. If you are excited to build the foundational systems that make high-quality mental healthcare accessible for everyone, this role is for you

Benefits

• The ability to work remotely from any location in the US
• Two company-wide shut-down weeks a year for self-care
• Access to 401(k) personal retirement plan
• Medical, dental, and vision employer insurance plans
• Paid parental leave to support you and your family
• Employee Assistance Programs (EAP) through our insurance
• The equipment you need for your home office
• Pay and benefits that aren’t geo-locked- Experience building distributed and event driven systems
• Experience with microservice development
• Experience mentoring others, reviewing architectures, and establishing design patterns
• Fluency in AI assisted development tools and frameworks. Able to leverage AI assisted coding tools to improve velocity and automate boilerplate tasks while setting and maintaining the right quality guardrails
• Experience working on cross-functional teams to bridge the gap between technical and non-technical stakeholders
• 4+ years of related professional experience
• Degree in Computer Science or equivalent practical experience
• Experience being on-call and driving sustainable operational improvements in a customer facing product
• Prior experience in early-stage and/or high-growth startup environments
• Previous experience in products with high reliability/accuracy requirements (finance, healthcare, mission critical systems, etc.)
• Experience with NodeJs and Kafka