Senior Software Engineer (Platform Enablement)

• Wrapbook is looking for a Senior Software Engineer I to join PANDA, our platform and technical enablement team. PANDA owns the cross-cutting systems every product team at Wrapbook relies on: the Approval Workflow Engine (AWE), permissions for customers and internal employees, authentication (Auth0/MFA), and notifications. This isn’t a feature team — it’s platform infrastructure with deep technical complexity and broad cross-team impact, and the systems you build will be relied on company-wide
• Own and evolve cross-cutting platform systems — approval workflows, permissions, authentication, and notifications — bringing strong architectural judgment to state management, data integrity, scalability, and backward compatibility for shared infrastructure
• Collaborate with other engineers, product managers, and subject matter experts across the teams that consume PANDA’s services to provide elegant solutions to Wrapbook customer problems
• Lead and decompose complex, ambiguous projects into actionable technical tasks, including migration paths that don’t break dependent teams
• Write performant, scalable, and secure backend code in Ruby on Rails
• Design and optimize data models and SQL queries (PostgreSQL)
• Participate in code reviews — including reviewing changes from other teams that touch PANDA-owned systems — mentor and learn from fellow engineers, and help raise the technical bar
• Actively improve our tools, processes, and best practices
• Participate in an on-call rotation, responding to production issues and partnering with the team to resolve them quickly
• Our Tech Stack:
• Full stack Ruby on Rails (Frontend & Backend)
• StimulusJS
• Redis
• Sidekiq
• PostgreSQL
• Kubernetes

Benefits

• IT Setup for Your Home
• 401K & RRSP
• Work Remotely
• Stock Options
• Parental Leave
• Health & Benefits - choose from several customizable plans, including vision and dental
• Minimum Time Off - Everyone is encouraged to take at least 3 weeks off annually
• Lifestyle Perks - Wrapbook employees get a monthly stipend to treat themselves- Strong architectural insight — you reason about tradeoffs and select the right abstractions when working in shared, cross-team systems, and understand the risks of changing shared infrastructure that many teams depend on
• You are customer-focused and like to pay attention to detail and value quality
• High ownership mentality — self-directed and solution-oriented, comfortable driving ambiguous work forward with only light-touch review
• Comfortable working in two-week cycles with Agile/Scrum-style planning
• Excellent communication skills that let you land ideas clearly with your team and cross-functional partners
• A collaborative mindset — experience partnering across the product teams that consume shared platform services to align architecture with business goals
• Experience on a platform, infrastructure, or enablement team — you’ve built systems that other teams consume, not just end-user-facing features, and you’re comfortable balancing “ship our roadmap” with “unblock everyone else.” Bonus points if that experience includes approval workflows, role-based access control (RBAC), or identity/auth products (Auth0, session management) in a multi-tenant SaaS product
• You understand how to write, analyze, and optimize SQL queries (PostgreSQL is a plus)
• An AI-centric workflow — comfort using AI coding assistants (e.g., Claude Code) and beginning to build AI-enabled agents or MCP servers as part of your engineering toolkit
• You’re a full-stack engineer with a strong technical background building production web applications and APIs, ideally in Ruby on Rails