Senior Solutions Architect

Who you are

• 3 - 5+ years of experience in enterprise Webflow implementations or in SaaS as a Solutions Architect
• Prior experience with — or the technical aptitude to quickly learn — core concepts and tools related to front-end web development (including programming languages such as HTML, CSS, React, and JavaScript), APIs, hosting and infrastructure, Enterprise Architecture, CRO and digital marketing, SEO, UX and UI design, and security
• You’ll thrive as a Senior Solutions Architect, EMEA if you:
• Are enthusiastic about earning customer trust, getting to know their businesses, and helping them achieve their goals
• Can effectively communicate technical concepts to nontechnical audiences and can facilitate conversations by bridging that gap
• Are comfortable working in fast-paced environments, adapting to changing priorities, and collaborating with a wide variety of people across functions, backgrounds, and experience levels
• Are comfortable operating autonomously, prioritize effectively, and deliver results with limited oversight
• Have strong problem-solving skills and enjoy tackling challenges, with the ability to identify cases where challenges or solutions are new vs. cases where previous learnings can be repurposed
• Enjoy solving problems and puzzles, with the ability to identify cases where challenges or solutions are net new vs. cases where previous learnings can be repurposed
• Are open-minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions
• Welcome a diverse mix of individuals (including customers and colleagues) and their different perspectives
• Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact

What the job involves

• We’re looking for a Senior Solutions Architect, EMEA to help customers build, launch, and grow with Webflow by providing technical guidance, best practices, and solutions that demonstrate a deep understanding of customers’ business needs, technical needs, Webflow’s product, and trends in the industry
• You will collaborate with cross-functional team members to uncover and unblock opportunities that allow customers to maximize their business value from Webflow, driving product and feature adoption and influencing product direction on their behalf
• With your technical expertise and industry knowledge you'll be able to help customers build with best practices in mind ensuring they'll build in a scalable manner and be able to grow in Webflow for years to come
• Reporting to the Sr. Manager, Solutions Architect
• Collaborate with Sales and Customer Success peers to launch new customers, drive successful product adoption, and reduce time to first value from Webflow. You’ll help tailor our launch strategies according to each customer’s business needs and objectives
• Partner with Customer Success Managers to cultivate and deepen strategic relationships with multiple customers simultaneously, inspiring them and instilling them with confidence to grow their businesses with Webflow
• Provide technical guidance in a consultative manner for customers, uncovering opportunities and steering them with detailed implementation plans that unblock their ability to successfully launch and grow with Webflow
• Advocate for customers and influence product direction by gathering product feedback, aggregating trends into themes, and surfacing insights via our Voice of Customer program
• Build cutting edge, repeatable artifacts to help tell Webflow's story in a compelling way that aligns with bringing our customers business value. You will combine product evangelism and your knowledge of customers to create templates, integrations, and site examples that make adopting Webflow easy

The application process

• Application deadline: applications accepted on an ongoing basis until position is closed and filled

Benefits

• Modern & inclusive healthcare coverage
• Retirement saving matches and financial planning
• Flexible paid time off
• Annual retreat and offsites
• WFH Office setup budget
• Health and wellness stipend
• Remote work reimbursements for phone & wifi
• Webflow subscription discount
• Remote-first flexibility