Senior Solutions Architect

Who you are

• The ideal candidate will be responsible for relationships with WEKA Sales, Pre-Sales, Engineering, Product Management, other internal groups, customers, and partners worldwide
• You’ll work with diverse customers across many industries and environments across different enterprise verticals and sectors, implementing AI, HPC, and other state-of-the-art WEKA environments, both on-prem or public cloud. The Senior Professional Solutions Architect is responsible for structured and unstructured tasks, focusing on assisting customers in achieving their objectives
• Excellent oral and written communication skills with a strong focus on customer experience
• Excellent problem-solving and troubleshooting skills, including excellent documentation skills
• Knowledge of best practices and IT operations within Enterprise environments, focusing on mission-critical infrastructure
• Experience with automation tools/cluster management such as Ansible, Salt, Puppet, Bright, Jenkins, or xcat
• Knowledge and experience with scripting languages like Python, Bash, or Perl
• Experience with Source Code Control Systems like GitHub and git
• Experience with Ethernet or InfiniBand networking, particularly 100+Gb networks
• Experience with performance monitoring/tuning Linux systems
• Experience with HPC environments, including knowledge of HPC cluster management tools
• Experience with Parallel Filesystems (Lustre, GPFS/SpectrumScale, DDN)
• Familiar with SDS (Software-Defined Storage)
• Hands-on administration/operation knowledge of Kubernetes / Containerized Workloads
• Hands-on experience in Linux Systems Administration
• BS in Computer Science or equivalent working experience
• Strong interpersonal skills for technical presentations, architectural designs, and being a trusted advisor to customers (experience in sales, consulting, or Customer Success)
• Provides ad-hoc knowledge transfers, develops handover materials, and guides customers during deployments
• Willingness to travel as needed
• Concerned you don’t meet every qualification? Don’t let it stop you from applying!

What the job involves

• As a Professional Services Sr. Solutions Architect at WEKA, you will be responsible for delivering enterprise-class solutions and services to our customers and partners worldwide
• You will become an integral and critical component of the delivery and installation process for WEKA Products, including navigating our customers through the initial onboarding steps into WEKA
• The Senior Solutions Architect at WEKA will not only plan and install our products but also define, develop, and test automation to ensure that deploying our products is a fast, predictable, scalable, and easy experience for customers and partners
• You will be focused on our customers throughout EMEA
• Responsible for the experience from the sale of the WEKA product to a full deployment to a production stage, ensuring customers have a positive experience throughout the Onboarding process
• Manages the project of installing the WEKA product, including risk assessment, planning, deployment scheduling, and reporting status to our customers and partners
• Responsible for documentation of solution details, including diagrams and specifications, focusing on translating undefined requirements into end-to-end solutions
• Utilizes open-source technologies and tools to accomplish specific use cases encountered within the project
• Uses coding languages or scripting methodologies to solve a problem with a custom workflow
• Collaborates with project stakeholders to scope the most effective way to tackle complex technological infrastructure challenges
• Performs incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize human errors
• Primary responsibilities will include deploying and managing AI/HPC infrastructure in Linux-based environments for new and existing customers

Benefits

• Care package received upon hire: backpack, multiple shirts etc.
• 401(k)
• Stock options available
• Cellular phone plan coverage
• On and off-location meal perks
• Dental, vision, life & disability insurance
• Work-related travel reimbursement
• Flexible spending account
• Parental leave
• Professional development assistance
• A tech stack with Laptop or PC of choice, up to 2 monitors, office phone, headset
• Work from home opportunities
• Health insurance
• Career development
• At least one offsite event per quarter with spontaneous office gatherings regularly