Senior Solutions Architect (SLED)

• As a SLED Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community
• You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners
• A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo
• Serving as the technical point of contact for your accounts and account managers in your assigned territory
• Building a comprehensive understanding of customers’ goals and objectives, and articulating how our offerings address their needs
• Creating and owning value-based relationships at all levels in customer organizations
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences
• Advising the sales team on effective ways of positioning Elastic products, solutions and services
• Onboarding, educating and enabling our partners, and supporting them in sales cycles
• Crafting collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams
• Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic

Benefits

• Toast to your health: Fully paid health coverage for you and your family, in many locations.
• Craft your calendar: Flexible location and schedule for most roles.
• Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
• Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
• Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
• Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).- A track record of success in a technical presales role—enough experience selling and implementing technology to earn your customer’s trust
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships
• The ability to inspire groups, both large and small
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?