Senior Solutions Engineer

• Neo4j is the world’s leading graph database, and our Solutions Engineering (PreSales) team plays a pivotal role in helping customers unlock its potential every day
• Neo4j has established itself as a premier data and AI platform for enterprise use cases across Knowledge Graphs, Network & Grid Topology, Root-Cause & Impact Analysis, Fraud & AML, Customer 360, Asset Intelligence, and modern AI workloads including GenAI, LLM-driven applications, and emerging Agentic AI architectures
• As part of Neo4j’s Solutions Engineering (PreSales) organization, you will work directly with strategic and enterprise customers across several key Benelux verticals — including High-Tech Manufacturing, Energy & Utilities, Telecommunications, Financial Services, and the Public Sector
• You’ll provide technical and architectural leadership, helping customers design Neo4j-powered solutions that deliver measurable business value
• The role of a Solutions Engineer (PreSales) encompasses a broad range of responsibilities, starting with understanding a customer’s unique requirements and environment
• You’ll translate these into tailored solution architectures that incorporate Neo4j’s advanced graph technology, guiding stakeholders throughout the sales cycle
• Daily work includes demonstrating Neo4j’s capabilities, whiteboarding solution designs, and engaging with technical decision-makers to align solutions with their strategic priorities
• You’ll bridge the gap between business and technology, combining technical strength with the ability to articulate clear value and outcomes
• Act as a central player in Neo4j Solution Engineering engagements, supporting customers across the entire customer lifecycle — from early discovery to architecture design, proof-of-value, and long-term adoption
• Build and nurture strong relationships with strategic and enterprise customer teams
• Partner closely with Account Executives to communicate the technical and business impact of graph solutions
• Ensure strong technical alignment and smooth integration of Neo4j into customer environments
• Provide architectural recommendations aligned with customer strategies and IT landscapes
• Design and present Neo4j-based prototypes that demonstrate both technical feasibility and business value

Benefits

• Competitive health and financial programs tailored to each region
• Work-life balance initiatives
• Cross-functional collaboration opportunities
• Employee Resource Groups (ERGs)
• Mentorship programs- Technical Proficiency: Familiarity with a programming or scripting language (Java, Python, JavaScript, etc.)
• Solution Design: Ability to translate business requirements into effective solution architectures
• Enablement: Ability to lead technical workshops and small-group sessions
• Database Expertise: Strong understanding of database platforms, particularly NoSQL
• Consultative Skills: Proven experience guiding technical teams through complex, consultative engagements
• Problem-Solving: Passion for tackling complex technical challenges with innovative solutions
• Experience: At least 5 years in PreSales / Solutions Engineering or Professional Services, ideally with enterprise customers in High-Tech, Energy, Telecom, Financial Services, or Public Sector
• Adaptability: Strong desire to learn and quickly adopt emerging technologies
• Sales Alignment: Comfortable managing the technical aspects of enterprise sales cycles
• Hands-on experience with graph technologies (Neo4j, Cypher, GDS, GraphQL)
• Experience with vector search, embeddings, or semantic retrieval
• Background in graph data science, network analysis, or ML pipelines
• Knowledge of GenAI, LLM architectures, RAG, or Agentic AI frameworks
• ETL, data integration, or data virtualization expertise
• Familiarity with complex enterprise IT environments