Senior Solutions Engineer

Who you are

• 3-5+ years of experience as a Solutions Engineer, ideally in the web development space
• Know how to drive a consultative approach & are passionate about helping customers solve problems
• Creatively problem solve with AI where appropriate
• Consistently demonstrate strong storytelling within the context of discovery and/or product demo sessions
• Exhibit an understanding of APIs and web programming languages — HTML, CSS & JavaScript
• Enjoy working autonomously, creatively, and kindly with your teammates while empowering and supporting those around you
• Possess strong written, visual and verbal communication skills
• Demonstrate excellent coaching, writing, discovery and presentation skills
• Are comfortable working in a fast-paced environment and adaptable to changing priorities
• Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact

What the job involves

• We’re looking for a Senior Solutions Engineer to inspire our customers by helping them understand the art of what’s possible with the Webflow platform. You will tell our differentiated story that shows how our solution helps them meet their business objectives
• The Solutions Engineering team plays a vital role by partnering closely with our customers as well as with Sales, Customer Success, and Product to ensure mutual, long-term success. We aim to deeply understand our customers’ strategic objectives and technical requirements. We architect and demonstrate innovative solutions that unlock meaningful business value for our customers. Additionally, we champion the voice of our customers by understanding market trends and influencing product direction
• Partner with 3-4 Account Executives & support multiple active customer opportunities, proactively communicating with stakeholders to ensure on-time solution delivery
• Guide customers through the evaluation process of Webflow ensuring that our solution meets key business objectives and technical requirements
• Conduct deep discovery, solution design, technical validation and business case development
• Present effective stories through demonstrations that highlight the benefits of using Webflow to solve key customer objectives and challenges
• Lead hands-on workshops and trials where appropriate
• Influence product direction for short & long-term success by representing the customer voice
• Support cross-functional initiatives that are key to advancing Webflow’s mission of bringing development superpowers to everyone
• Travel up to 25%

Benefits

• Modern & inclusive healthcare coverage
• Retirement saving matches and financial planning
• Flexible paid time off
• Annual retreat and offsites
• WFH Office setup budget
• Health and wellness stipend
• Remote work reimbursements for phone & wifi
• Webflow subscription discount
• Remote-first flexibility