Senior Solutions Engineer (MSSP Ecosystem Partner)

• As a Senior Solutions Engineer, MSSP Ecosystem Partner, you will be tasked with leading and scaling our MSSP partner business across North America, combining deep technical leadership with hands-on, forward-deployed architecture engagements
• This role is critical in setting technical strategy, driving adoption at the highest levels, and evangelizing our solutions across the Americas; as a recognized technical authority, you will set the direction for enabling the MSSP ecosystem and represent SentinelOne at the executive level with our most strategic partners
• For our most strategic partners, this goes beyond a sales motion: it is an engineering engagement that converts module-by-module selling into a committed, multi-quarter expansion path, making it one of the fastest levers we have for growing revenue per endpoint
• Shape how prospective and current partners understand the benefits of SentinelOne, explaining technical features and problem-solving the most complex roadblocks while building champions who will be equally as passionate about SentinelOne
• Embody the Partner SE team’s four pillars: build and empower technical champions across partners, leveraging the ecosystem; support partner GTM strategies and co-create joint solutions and offerings; drive technical success across the entire customer and partner journey; and own your franchise and build a network of trusted cohorts
• Set technical strategy with the Managed partner team to identify and qualify the most strategic partnership opportunities, and resolve the most complex technical blockers to scale the partner business
• Conduct deep technical discovery of a strategic partner’s current deployments, service delivery motions, and legacy product footprint to build a complete current-state architecture map
• Design a phased architecture roadmap that sequences the partner’s path onto the Singularity Platform, including SKU selection, phased sequencing, and margin modeling for their managed service operations, delivered as an executable artifact the partner’s CTO can run their business against
• Partner with the Managed partner team and account leadership to convert these roadmaps into committed, multi-quarter expansion plans and track execution against them; work hands-on with partner engineering teams during roadmap execution, resolving technical blockers and de-risking migration and adoption milestones
• Own executive-level messaging and escalations, and be accountable for the health of our most complex and highest-impact partner relationships, partnering closely with the SentinelOne field and Product/Engineering leadership
• Lead the creation of go-to-market initiatives and offerings with SentinelOne’s most strategic partners, positioning and integrating SentinelOne’s technology within partner technical offerings
• Bring strategic feedback from partners and end customers, including architecture and margin insights from roadmap engagements, to product management and leadership to shape SentinelOne’s solution roadmap
• Design and oversee technical training programs for partners, and mentor other SEs, including on discovery-to-roadmap methodology, codifying reusable frameworks for the broader team

Benefits

• Medical, dental, and vision coverage
• Employee assistance program
• Gym reimbursement
• Incentive-based challenges
• Mental health and mindfulness
• Unlimited Time Off
• Grandparent Leave
• Volunteer Time Off
• Paid Sick Time
• Paid Holidays
• 16 weeks Gender-Neutral Parental Leave
• Restricted Stock Unit Program
• Flexible Spending Accounts
• Life Insurance
• Short and Long Term Disability Insurance
• 401K
• Team building activities
• Celebrations and social gatherings
• Community volunteering events
• Global all hands and local town hall events- We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts
• Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes
• Prior experience as a Solutions Architect, Professional Services Consultant, or Practice Lead at an MSSP/MSP, experience with managed service catalog design or managed service P&L, and AWS, GCP, CEH, SANS, OSCP, CISSP, or other security certifications are preferred
• Strong background building relationships with internal sales, product, and executive leadership teams, and experience presenting and defending technical and commercial roadmaps and sales value presentations to varying audiences from architects to C-level executives
• 10 or more years in the field, and 5 or more years of Sales Engineering experience
• Strong track record operating at the CTO/VP Engineering level with partners or customers, translating technical roadmaps into commercial outcomes, with the commercial fluency to turn a partner’s complex, multi-product environment into a clear, sequenced roadmap their engineering and service delivery teams can act on
• Expert-level familiarity with EDR, XDR, SIEM or other data lake solutions, and cloud technologies, with a strong understanding of cybersecurity, identity security, and endpoint security solutions, including complex cybersecurity threats and attack vectors
• Experience working with cloud computing environments and deployments, especially as they relate to security and compliance, including AWS, Azure, and/or GCP (Azure a plus) and modern cloud environments such as containerized workloads, serverless computing, and microservices architectures
• Ability to quickly learn, adapt, understand, and work with new emerging technologies, methodologies, and solutions, and motivation to drive structural, multi-quarter change in how partners deliver security services to their clients, not just close individual deals
• Proven track record of scaling managed partner technical programs at a strategic level, including mentoring other SEs, and proven experience designing and delivering multi-phase technical architecture roadmaps for enterprise, MSSP, or MSP environments, including SKU sequencing and margin/commercial modeling
• Exceptional technical, communication, and organizational skills, and deep experience with MSP/MSSPs, distributors, aggregators, CSPs, channel, GSIs, alliances, and strategic partners
• Previous experience as a practitioner at an MSSP, MSP, MDR, IR partner, or in a SOC