Senior Solutions Engineer (Pre Sales)

• This is a Pre-Sales technical role embedded in Mintlify’s Sales Team. You are not a traditional Sales Engineer running canned demos - you are a builder who helps close complex enterprise deals by scoping, prototyping, and delivering custom technical solutions alongside Account Executives
• As enterprise customers evaluate Mintlify, they often require additional technical validation before moving forward. Your role is to reduce friction in this process by translating customer needs into practical technical solutions, building what’s necessary to demonstrate value, and supporting the sales team in closing larger, more complex deals without straining core engineering
• In this role, you will work closely with Sales, Engineering, Product, and the CEO to win our most strategic deals and turn one-off custom work into repeatable, productized capabilities
• This role is for someone who wants to roll up their sleeves and build
• Partner with AEs on complex enterprise and mid-market deals from discovery through close
• Lead deep technical discovery to understand customer documentation workflows, integrations, and success criteria
• Design and build custom demos, prototypes, and proofs-of-concept that directly unblock deals and accelerate decisions
• Present technical solutions to mixed audiences, from frontline engineers to executive buyers
• Translate customer requirements into clear technical specifications that engineering can realistically deliver
• Scope custom work with enough fidelity to inform pricing, timelines, and contract structure
• Partner with engineering leadership to estimate effort, assess feasibility, and flag risks early. Identify technical debt, integration complexity, or maintenance concerns before deals are signed
• Serve as the go-to technical operator for Sales on complex deals
• Share customer and field insights to influence product roadmap and go-to-market strategy
• Build internal tools, templates, and processes that make technical selling more repeatable and scalable

Benefits

• Flexible work culture

• 20 days paid time off every year

• Health, dental, vision

• 401k or RRSP

• Free lunch and dinners

• $700/year work setup stipend

• $200/month wellness stipend

• Annual team offsite

• Unlimited free mints

• Comfortable reading and understanding codebases to assess integration complexity

• Experience with documentation tools, MDX, or content platforms (strong plus)

• Proficiency in web technologies: HTML, CSS, JavaScript, modern frameworks

• Ability to rapidly build functional prototypes and MVPs

• Strong full-stack development experience (React, Node.js, APIs, databases)

• Experience scoping technical work and creating specifications for engineering teams

• Track record working directly with customers on technical implementations

• 4+ years of software engineering experience in product or customer-facing roles with previous SE, sales engineering, or solutions consulting experience

• Experience with enterprise RFPs, security reviews, or procurement processes

• Background in fast-moving startup environments with high autonomy

• You can run multiple complex deals simultaneously without dropping balls

• You can translate technical depth into business value for executives and explain business constraints to engineers

• You’d rather ship a working prototype than a slide deck

• You move fast and ship iteratively

• You understand how technical decisions impact deal economics

• Background in developer tools, APIs, or technical products

• Understanding of SaaS and usage pricing models and contract structures