Senior Specialist, AI & Automation Developer

Life at U Mobile We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role You will act as the Single Task Owner (STO) for complex or ambiguous initiatives that owns the end-to-end from discovery, solutioning, testing, deployment and operational readiness.

The Day-To-Day Activities

• Lead discovery conversations directly with business stakeholders to understand real operational needs, not just the stated request.
• Design, build, and configure AI-driven automation: LLM based workflows, conversational and AI agents, and low-code orchestration where appropriate.
• Decide the right treatment for each problem (full automation, AI-assisted with human in loop, or best left manual ) and be able to explain your reasoning.
• Act as the technical point of contact between Enterprise and Tech team; reviews the AI process maps and build decisions before go live. Work closely with the Solution Architect to establish and maintain an approved pattern boundary.
• Set the documentation and technical standard for the wider team, and review others' work before it goes live.
• Help prioritize and triage incoming automation requests across the business.

About You

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• Min. 5- 8 years of professional software engineering experience, with strong full-stack depth in Next.js/React, Node.js, and TypeScript.
• Preferred but not mandatory for candidate with experience combining business analysis, product, or consulting-style discovery work with hands-on automation or AI building.
• Demonstrated hands-on use of AI developer tools in production workflows — CODEX, GitHub, MCP, or equivalent. This is the core technical requirement.
• Experience designing and delivering REST and/or GraphQL APIs.
• Familiarity with CI/CD pipelines and enforcing code quality standards (TypeScript strict mode, linting, testing).
• Experience supporting multi-regional or multi-tenant platforms.
• Strong Cloud experience such as AWS or Azure.
• Strong communication skills and able to work directly with cross-functional and non-technical stakeholders.
• Experience in telco, banking, or another regulated B2B enterprise environment is an advantage.

What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.