Senior Specialist

Senior Specialist - IT Digital Workplace (Intune and Windows Deployment)

Location: Kolkata

Experience: 8-12 Years

Key Responsibilities

• Manage and support Microsoft Intune services, including tenant administration, governance, device deployment, reporting, and endpoint lifecycle management.
• Maintain Windows endpoint security and standards, including configuration, patching, feature updates, compliance, and security baselines.
• Administer and optimize Azure Virtual Desktop (AVD) environments, image management, and user experience.
• Package, test, validate, and deploy enterprise applications using established deployment standards.
• Lead Windows upgrade and update management, ensuring readiness, compliance, and issue resolution.
• Support global Workplace projects, major incidents, and participate in on-call support rotations.
• Drive Evergreen and continuous improvement initiatives by adopting and integrating new Workplace technologies and services.
• Ensure all services are delivered in line with Corporate IT policies, standards, and best practices.

Key Skills

• Strong experience in Microsoft Intune and enterprise Workplace/endpoint management.
• Solid understanding of Windows OS, device management, and endpoint security.
• Expertise in Intune administration, device enrollment, configuration policies, and governance.
• Experience with software packaging and deployment (MSI, EXE, PowerShell).
• Knowledge of enterprise hardware platforms, BIOS/UEFI, TPM, and device provisioning.
• Hands-on experience with Windows Autopilot, Entra ID, and endpoint lifecycle management.
• Strong knowledge of Windows security technologies, including BitLocker and LAPS.
• Experience managing Windows updates, feature upgrades, and compliance.
• Working knowledge of Azure Virtual Desktop (AVD) and FSLogix.
• Exposure to Active Directory, DNS, DHCP, and networking.
• Strong troubleshooting, analytical, and communication skills.

Qualifications

• Bachelor's degree (or equivalent).
• Relevant Microsoft certifications or training in Intune, Modern Desktop, MECM/SCCM, or related technologies preferred.
• Experience in enterprise-scale environments.
• Strong communication and stakeholder management skills.
• Experience 8-12 years of relevant IT experience working with reputed companies.
• Good technical knowledge in the Intune Infrastructure.
• Experience working in a global or distributed team (preferred, not mandatory).
• Strong English communication skills.

Senior Specialist - IT Digital Workplace (MECM / Windows Deployment)

Key Responsibilities

• Manage SCCM/MECM infrastructure, OSD, task sequences, collections, feature updates, compliance, and L3 support.
• Design and maintain Windows 10/11 client standards, images, lifecycle management, and Evergreen strategy.
• Lead hardware, driver, firmware, and Windows upgrade management.
• Develop and automate solutions using PowerShell.
• Create compliance reports, deployment documentation, and operational runbooks.
• Support global projects, major incidents, and on-call rotations.

Key Skills

• Strong expertise in Intune, SCCM/MECM, Windows Client Management.
• OSD, Task Sequences, MDT, WinPE, PXE, Imaging, Driver Injection, DISM, Sysprep.
• Application Packaging (MSI/EXE), Detection Methods, Requirement Rules.
• Windows Feature Updates - Feature Updates, Enablement Packages, SetupDiag, Windows Update for Business, SCCM Servicing, Upgrade Readiness Analytics, Log Analysis
• PowerShell scripting and automation.
• Hardware, BIOS, UEFI, TPM, Secure Boot, Dell/Lenovo/Surface platforms.
• Firmware and Driver lifecycle management.
• Reporting, Compliance Dashboards, SQL/SSRS.
• Active Directory, DNS, DHCP, Networking fundamentals.
• Advanced troubleshooting across SCCM and Windows.

Qualifications

• Bachelor's degree or equivalent.
• Microsoft certifications in SCCM, or Modern Desktop preferred.
• Good technical knowledge in the MECM Infrastructure.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.