Senior Staff IT Software Engineer AI

Who you are

• Software Engineering & AI Orchestration: Strong software engineering fundamentals in TypeScript (Node.js), Go, or Python. Experience interfacing with LLM APIs (OpenAI, Anthropic, Google Vertex AI, AWS Bedrock), vector databases, and prompt engineering for systems-level orchestration
• Multi-Cloud & Containers: Deep proficiency in at least two major cloud platforms (AWS, Azure, GCP) with a strong architectural understanding of the third. Expert-level knowledge of Kubernetes (CKA preferred) and cloud-native networking
• Next-Gen CI/CD: Experience building intelligent delivery pipelines using GitHub Actions or GitLab CI, featuring integrated automated testing, security gates, and AI-assisted code reviews
• Systems Mastery: Deep understanding of Linux internals, distributed systems architecture, asynchronous programming patterns, and performance tuning
• 6+ years of experience in Cloud Software Engineering, Site Reliability Engineering (SRE), or Distributed Systems Infrastructure with a BS or related Bachelor’s degree
• 2+ years of hands-on experience integrating AI tools, LLMs, or predictive analytics into deployment workflows, pipelines, or software platforms
• Proven track record of architecting and operating large-scale, high-throughput distributed systems
• Agentic Problem-Solving: A mindset that moves past "how do I automate this task?" to "how do I build an autonomous system that solves this permanently?"
• Collaborative AI-First Culture: Ability to partner with Core AI/ML teams to bridge the gap between model deployment and high-availability cloud infrastructure
• Professional Experience

What the job involves

• Multi-Cloud Generative IaC & Software-Defined Infrastructure: Architect and maintain scalable cloud systems across AWS, Azure, and GCP using Pulumi, AWS CDK, or Terraform
• Integrate AI development workflows and custom LLM agents to accelerate safe infrastructure compilation, drift detection, and automated cross-cloud refactoring
• Intelligent Automation & Agentic Workflows: Engineer custom software utilities, internal services, and autonomous agents using (TypeScript/Node.js, Go, or Python, alongside frameworks like LangChain or CrewAI) to orchestrate complex provisioning, predictive auto-scaling, and closed-loop self-healing systems
• AI-Driven Cloud Governance & Economics: Leverage predictive machine learning models to analyze multi-cloud spend patterns, autonomously executing real-time resource-optimization strategies via API-driven software actions (e.g., dynamic spot-instance bidding, intelligent right-sizing across AWS, Azure, and GCP)
• Cognitive Observability & Infrastructure Security: Implement next-gen observability frameworks (OpenTelemetry, Prometheus) coupled with AI anomaly detection
• Embed security directly into the deployment pipeline, utilizing LLMs to automatically audit Cloud IAM policies, scan for vulnerabilities, and generate contextual patches
• Intelligent Container Orchestration: Manage production-grade Kubernetes clusters (EKS, AKS, GKE)
• Optimize resource allocation, cluster auto-scaling, and service meshes using AI-driven traffic routing and predictive capacity planning
• Autonomous Incident Response: Act as a tier-3 software escalation engineer for complex distributed systems anomalies
• Help design and train our internal "On-Call AI Agent" to ingest logs, perform automated Root Cause Analysis (RCA), and submit pre-validated Pull Requests to resolve underlying system defects

Benefits

• Healthcare: We value your health and provide options so you can choose what best supports your lifestyle and personal health goals. Various nationwide plans — including Blue Shield of California, Kaiser Permanente, Delta Dental, VSP, and more — are available to you and your family. Our providers offer the flexibility you want and the coverage you need
• Wellness: With a large on-site gym and daily, instructor-led exercise classes at HQ in Santa Clara, Palo Alto Networks actively supports employee fitness. Our juice bar, Gym & Juice, features fresh juice blends, a quick and nutritious option pre- or post-workout. And our ongoing wellness speaker series highlights the latest trends in health and wellness
• Development: Professional development is serious business at Palo Alto Networks, where the Talent Development team offers 25+ courses to help employees boost their careers and develop leadership capability
• Financial: Most roles are eligible for equity grants, and we now offer new hires a quarterly vesting schedule right away. We want you to be fairly compensated and rewarded as soon as you make an impact – on our team, that happens immediately! And because we consider every employee a stakeholder in our long-term success, we offer an Employee Stock Purchase Plan (ESPP) with a 24-month lookback. From life insurance to health savings accounts, we provide ways to help you protect and grow your wealth. Palo Alto Networks offers both traditional and Roth 401(k) options, along with a company match of 50% to a max annual amount of $1,000
• Time Off: In addition to paid corporate holidays, Flexible Time Off programs empower our employees to balance their work schedules with personal time off. We offer 12 weeks of full pay for medical leave and 6 weeks of full pay for parental leave. As a company with strong ties to the military and veterans, we also offer 26 weeks of full pay for military leave
• Perks: Our corporate discount program provides employees with significant discounts on merchandise, travel and entertainment. We offer many on-site perks at headquarters, including cafeterias, fuel service, dry cleaning service, EV charging stations, and a company store. We also provide complimentary drinks, fresh fruit, and snacks in break rooms across our campus to help everyone power through the day.

Life at Palo Alto Network