Senior Stock Controller

Major Responsibilities:

1. Stock Operations & Accuracy

• Oversee daily stock operations including receiving, transfers, shipments, returns, and stock movement.
• Maintain 100% stock accuracy through regular monitoring and reconciliation of stock discrepancies.
• Process and reintegrate returned or defective products appropriately.
• Lead stock control activities including cycle counts, stock investigations, inventory reviews, and corrective actions.
• Monitor stock performance and support actions to optimize inventory levels, stock availability, and operational efficiency.
• Ensure stockroom organization, storage utilization, and inventory handling are maintained in line with company standards.
• Prepare and maintain accurate stock operation reports for management.

2. Communication & Coordination

• Act as the key contact point for all stock-related issues at store level.
• Collaborate closely store management, supply chain, logistics, warehouse, and support teams to ensure smooth stock operations.
• Support the sales team by ensuring timely product replenishment and preparing requested items efficiently.
• Participate in store events and product launches through stock preparation and coordination.
• Communicate inventory risks, stock issues, and operational concerns in a timely manner and support appropriate action plans.

3. Reporting & Systems Management

• Maintain accurate records using inventory management software (e.g., SAP, Cegid).
• Monitor inventory-related KPIs and provide regular reporting to support operational decision-making.
• Support price tag accuracy, display changes, and product tracking.

4. Training & Continuous Improvement

• Serve as key user and trainer for stock-related systems and processes.
• Train new team members on procedures, updates, and tools.
• Identify opportunities to improve stock processes, inventory accuracy, productivity, and stockroom efficiency.
• Promote best practices and ensure compliance with company policies and operational standards.

Requirements & Capabilities:

• 3–5 years in stock, inventory, or warehouse management (preferably in retail or luxury sector).
• Strong organizational skills and attention to detail.
• Good command of English
• Proficiency in MS Office and stock management systems (Excel, Cegid, SAP, etc.).
• Effective communicator and collaborative team player.
• Ability to work independently and under pressure.
• Attributes: Reliable, proactive, and adaptable with a strong sense of responsibility and service orientation