senior store manager

Job Summary:
The Senior Store Manager is a pivotal role that oversees all aspects of the store’s operations, ensuring smooth day-to-day functioning while delivering an unparalleled customer experience. The role requires strong leadership, business acumen, and a passion for fashion and bridal wear.

Key Responsibilities:

• Team Leadership:
• Recruit, train, and manage a team of stylists, sales associates, and administrative staff.
• Foster a positive, inclusive, and motivating work environment.
• Conduct regular performance evaluations and provide constructive feedback.
• Customer Service Excellence:
• Ensure each bride receives personalized service tailored to her needs and preferences.
• Handle escalated customer issues with professionalism and care.
• Build long-term relationships with clients to encourage repeat business and referrals.
• Store Operations:
• Oversee daily operations, including scheduling, inventory management, and visual merchandising.
• Maintain cleanliness, organization, and presentation standards.
• Ensure all rental gowns and accessories are cleaned, maintained, and ready for client use.
• Sales and Financial Management:
• Drive sales by implementing strategies to meet and exceed revenue targets.
• Monitor budgets, control costs, and manage store finances.
• Analyze sales data to identify trends and make informed decisions.
• Inventory and Vendor Management:
• Manage inventory levels and coordinate with vendors for new stock and product returns.
• Track popular styles and ensure sufficient stock of high-demand items.
• Marketing and Events:
• Collaborate with the marketing team to plan and execute promotional events, bridal showcases, and sales campaigns.
• Use social media platforms to enhance store visibility and customer engagement.
• Compliance and Safety:
• Ensure compliance with company policies and local regulations.
• Promote a safe and secure store environment for staff and customers.

Qualifications:

• Proven experience as a store manager or senior managerial role, preferably in fashion or bridal retail.
• Strong leadership and team-building skills.
• Exceptional customer service and interpersonal skills.
• Business acumen with experience in sales, budgeting, and inventory management.
• Familiarity with bridal fashion trends and fabrics is a plus.
• Proficiency in point-of-sale systems and inventory management software.
• Excellent organizational and problem-solving abilities.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,949.81 per month

Education:

• Bachelor's (Required)

Experience:

• total work: 5 years (Required)
• Management: 3 years (Required)

Language:

• Hindi (Required)

Work Location: In person