Senior Strategy & Operations Manager

Who you are

• 7+ years in strategy / management consulting, IB, or corporate development, or in BizOps / strategic finance at a high-growth company
• Sharp analytical instincts
• AI-native mindset - you use AI tools as leverage by default, not as a novelty
• A bias to action and zero ego about getting your hands dirty - you'll spend real time in the operation, not just modelling it
• A track record of owning ambiguous, cross-functional problems end-to-end
• The ambition to grow into a leadership seat, and the EQ to earn it
• Willing to work from our downtown Toronto Headquarters (60 Adelaide St)
• Interest in cars, auctions, or the auto industry is a bonus — you can learn the rest on the job

What the job involves

• Clutch is building the largest wholesale and remarketing operation in Canada
• In under three years, our wholesale business has grown from roughly 200 vehicles a month to over 3,000 - across auction, dealer-direct, and export channels in Ontario, British Columbia, and Nova Scotia - and we're scaling toward doubling again
• We're looking for a Strategy & Operations Manager to help decide where the next chapter of Wholesale growth comes from, and then go build it
• This is not an advisory seat. You'll own decisions with real P&L consequences: how vehicles get routed across channels, where we invest in facilities and partnerships, and where the operation needs to get faster as volume scales
• You'll work directly with the Director of Wholesale, and your work will go in front of Clutch's executive team - the bets we make will be shaped by the work you produce
• Own the numbers: build and run the reporting and analytics layer for Clutch's Wholesale business, and turn it into decisions, not just dashboards. You'll define the metrics the executive team uses to judge the channel
• Optimize how vehicles move: design data-driven routing models across auctions, direct-sale, and export to maximize revenue per vehicle. At our volume, small percentage gains can be worth millions annually
• Make the machine faster: drive down cycle time across transport, operations, and sales as volumes scale. Find the bottleneck, quantify it, fix it
• Build what's next: evaluate and stand up new disposition channels and the infrastructure behind them: real estate, systems, and partnerships
• Run the operating rhythm: own business reviews, OKR tracking, and shape how performance is reported to leadership
• Lead special projects cross-functionally: take initiatives from ideation through execution, building consensus across Supply, Product, Marketing, Operations, and Finance along the way. You'll be measured on outcomes, not output
• Why you’ll love it at Clutch:
• Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience

Benefits

• Autonomy & ownership: Create your own path and own your work with some of the most talented and creative people in Canada
• Competitive pay + equity: Enjoy competitive pay from day one, with equity opportunities available for roles that shape our future
• Generous time off: From vacation time to parental leave, we believe that work-life harmony is key to a healthy work environment
• Health, dental & more: Your well-being matters. That's why we offer medical, dental, and wellness support to you and your loved ones