Senior Strategy & Operations Manager

Who you are

• You have strong analytical rigor, the ability to operate in highly ambiguous environments, excellent strategic thinking, and exceptional stakeholder management across multiple functions
• You are comfortable defining problems that haven't been scoped, designing long-term solutions, and translating complex cross-functional data into actionable strategy
• You influence data-driven business decisions at the organizational level, understanding how resource planning, demand forecasting, and operational performance interconnect to drive GSS outcomes
• The ideal candidate has proven experience in strategy and operations, strong analytical capabilities, and the ability to synthesize insights across multiple domains into cohesive narratives
• You will bring expertise in strategic planning, performance management, cross-functional program leadership, and narrative writing (6-pagers, OP documents)
• If you enjoy operating at the intersection of strategy and execution, working in a fast-paced dynamic environment, connecting disparate data points into a unified story, and being challenged by ambiguous problems, we'd like to speak with you!
• Experience in financial/business analysis
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders
• Experience using BI Tools (Tableau, OBIEE, Business Objects, Cognos, MicroStrategy)
• Experience with Excel
• Bachelor's degree
• Experience in online advertising/marketing/sales/digital media
• MBA

What the job involves

• Within our Prime Video Global Marketing Operations, we're looking for a results-driven Sr Strategy & Ops Analyst to serve as the strategic connective tissue across Global Shared Services (GSS) — integrating insights from Resource Planning, Demand Planning, and Insight & Analytics to drive holistic performance improvement and enable GSS leadership to make better, faster decisions
• This role sits at the intersection of multiple functions and will be responsible for synthesizing cross-functional data into unified performance narratives, leading strategic planning exercises (OP1/OP2), and building improvement programs that drive decisions at the organizational level
• In this role, you will independently connect the dots between workforce capacity, demand pipeline, operational performance, and automation strategy — surfacing org-wide patterns, risks, and opportunities that no single function can see alone
• You will partner closely with GSS Operations, Finance, Marketing, and Technology stakeholders to author the GSS performance OP narrative, drive quarterly guidance exercises, and contribute to MBR/QBR