HCLTech
Senior Support Engineer
6 months ago
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Important information
Location:
Karnataka, India
Work mode:
Onsite
Published on:
4 September 2026
What they need
Bangalore, Karnataka
Job Summary
To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
Key Responsibilities
To troubleshoot and resolve tickets raised by the clients.
To undertake training programs for new joinees
To perform knowledge transition during project enhancements
To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
To update self on latest technologies and related areas
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