Senior support Engineer

Job highlights

• Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users

Han Digital Solution (P) is looking for Senior support Engineer to join our dynamic team and embark on a rewarding career journey A Senior Support Engineer is responsible for providing technical support to customers and resolving complex technical issues related to software products or services

Providing technical support to customers via phone, email, or chat

Identifying and diagnosing problems related to software products or services

Troubleshooting technical issues and providing solutions to customers

Documenting support issues and solutions to create a knowledge base for future reference

Identifying trends in support issues and working with product teams to address them

Escalating complex support issues to senior support teams or product development teams as needed

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before