Senior Support Software Engineer |Java/Spring Boot

We are looking for a Senior Support Software Engineer to provide hands-on technical support for a Java-based HCM platform.

Key Responsibilities:

• Handle and resolve technical support tickets and backend/integration issues
• Troubleshoot and provide timely resolutions to internal teams and clients
• Implement bug fixes and enhancements using Java/Spring Boot
• Support AWS/cloud environments and application deployments
• Maintain technical documentation and troubleshooting guides
• Collaborate with Development, QA, and Functional teams
• Mentor and guide junior support engineers

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or related field
• 8+ years of experience in technical support, application support, or software engineering
• Hands-on experience with Java and Spring Boot
• Knowledge of REST APIs, microservices, and cloud environments, preferably AWS
• Experience with ticketing tools such as Jira, ServiceNow, or Odoo
• Strong troubleshooting, problem-solving, and communication skills

Additional details:

• Permanent and direct hire engagement
• Hybrid work arrangement 4 days onsite and 1 day WFH during probationary period; once regular onsite can be shifted to 2-3 days
• Location: Unit 1107, Trade and Financial Tower, 32nd Street corner 7th Avenue, Bonifacio Global City (BGC)

Pay: Php150,000.00 - Php160,000.00 per month

Work Location: Hybrid remote in Taguig