Senior Support Worker

About the Role

Kuklous Healthcare is recruiting four experienced and highly motivated Senior Support Workers to join our Supported Living services. This is a hands-on role for individuals who are confident providing person-centred support while also leading shifts, guiding junior staff and maintaining a consistently high standard of care. You will support individuals who may have autism, learning disabilities, mental health needs, complex care needs and behaviours that may challenge.

Main Responsibilities

As a Senior Support Worker, your responsibilities will include:

• Leading shifts and allocating duties effectively across the support team.
• Providing personal care and practical support with daily living activities.
• Supporting service users to develop independence, maintain their wellbeing and participate in their communities.
• Planning weekly timetables that include a balanced range of activities, groups, appointments and community opportunities.
• Developing structured daily routines that reflect each service user’s individual needs, preferences and goals.
• Ensuring care plans, risk assessments and behaviour support plans are understood and followed by staff.
• Supporting individuals who may display behaviours that challenge, using positive behaviour support and appropriate de-escalation techniques.
• Providing supervision, guidance and practical support to new and junior members of staff.
• Supporting staff development and promoting high standards of safe, respectful and person-centred care.
• Monitoring the quality of support provided during each shift and addressing or escalating concerns appropriately.
• Supporting with medication administration, subject to appropriate training and competency assessment.
• Completing and reviewing accurate digital care records, incident reports and shift handovers.
• Recognising, responding to and reporting safeguarding concerns without delay.
• Monitoring changes in a service user’s health, behaviour or wellbeing and escalating concerns to management or relevant professionals.
• Communicating effectively with service users, families, colleagues, management and external support services.
• Following all safeguarding, confidentiality, infection control, health and safety and company procedures.

Essential Requirements

Applicants must have:

• A minimum of five years’ relevant experience in Supported Living, mental health, learning disability, autism or complex care services.
• A Level 3 qualification in Health and Social Care or an equivalent recognised qualification.
• Previous experience in a senior position or leading shifts within a care setting.
• Experience supporting, mentoring or supervising new and junior members of staff.
• Experience planning and delivering meaningful activities for individuals with complex needs and incorporating these into daily routines.
• Experience supporting individuals with behaviours that may challenge.
• Experience recognising, managing and reporting safeguarding concerns.
• A strong understanding of person-centred care and positive behaviour support.
• The ability to follow and implement care plans, risk assessments and behaviour support plans accurately.
• Strong communication skills and the ability to work professionally with service users, families, staff and external support services.
• Confidence completing digital care records, incident reports and professional handovers.
• Good written and spoken English.
• Good IT skills.
• A full UK driving licence.
• The legal right to work in the UK without sponsorship.
• The ability to provide two professional referees as part of the recruitment process.

Important Information

• This is a full-time, in-person position.
• Applicants must be flexible and available to work day or night shifts, including weekends where required.
• You will work within one service location during each shift and will not be required to visit multiple homes in one day.
• Successful applicants will be required to complete all necessary pre-employment checks.

Please note that Kuklous Healthcare does not offer visa sponsorship for this role. Please do not apply if you require sponsorship to work in the UK, either now or in the future.

Before Applying

Please apply only if you meet the required experience and qualification criteria, hold a full UK driving licence, have the legal right to work in the UK without sponsorship and can provide two professional referees.

Pay: Up to £15.00 per hour

Work Location: In person