Senior Support Worker/Deputy Manager

We are recruiting experienced care professionals to join a specialist complex care service in Derby, supporting individuals with complex needs and behaviours that challenge within high-acuity 3:1, 4:1 and 5:1 care packages.

These are permanent opportunities for candidates with strong experience in complex behavioural care who are confident supporting individuals during periods of behavioural escalation.

Senior Support Worker

Location: Derby
Salary: £15.00 per hour
Contract: Permanent
Hours: 36 or 48 hours per week

The role combines direct care with senior-level responsibility during shifts. You will provide guidance to Support Workers, help coordinate staffing within high-acuity packages and ensure care plans, PBS strategies, risk assessments and DoLS requirements are followed consistently.

Key requirements:

• Significant experience supporting individuals with complex needs and behaviours that challenge
• Experience working within 3:1, 4:1 or 5:1 care packages
• Strong experience managing physical aggression and behavioural escalation
• Experience implementing de-escalation strategies
• Appropriate experience of physical intervention/restraint
• Knowledge of PBS plans, complex risk assessments, safeguarding and DoLS
• Experience supporting or supervising other care staff
• DMI (Dynamis) training highly desirable; current/recent PMVA or equivalent may be considered

Deputy Manager / Team Leader

Location: Derby
Salary: £16.00 per hour
Contract: Permanent
Hours: 36 or 48 hours per week

This position provides operational leadership within high-acuity complex care packages, combining direct care with shift leadership, staff supervision, quality assurance and incident management.

Key requirements:

• Substantial experience within complex care, learning disabilities, autism, ABI, mental health or high-risk behavioural services
• Strong experience within, and preferably leading, 3:1, 4:1 or 5:1 packages
• Significant experience managing behaviours that challenge and physical aggression
• Advanced de-escalation and crisis prevention experience
• Appropriate physical intervention/restraint experience
• Experience leading staff during significant behavioural incidents
• Knowledge of PBS, complex risk assessments, DoLS, safeguarding and least restrictive practice
• Staff supervision and incident management experience
• DMI (Dynamis) training strongly preferred; PMVA or equivalent may be considered
• Level 3 Health & Social Care qualification or equivalent desirable

Important: All applicants must have unrestricted right to work in the UK.

If you have strong experience within complex/high-risk care and are interested in either opportunity, please get in touch with your CV and preferred working hours.

Pay: £15.00-£16.00 per hour

Expected hours: 36.0 – 48.0 per week

Work Location: In person