Senior System Administrator

Introduction

At NIIT, were transforming the way the world learns, for the better. Thats why the worlds best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Roles and Responsibilities:

1. Responsible for Helpdesk support to end users.
2. • Desktop Maintenance activities Installation, AV, Windows update, general upkeep
3. Monitoring of IT Infrastructure; Links/Compliance
4. Responsible for providing connectivity. End-User devices/tools to Intranet and Internet connectivity. Involves managing Connectivity device Router, firewall, Ips, Switches, Wi-Fi access point, Physical Connectivity, VPN, Extranet. Liaising with ISP and other service providers on the delivery side of Services.
5. • International and Domestic Contact Center
6. Technology are from Microsoft for systems/Application and Cisco/HP on networking. MS SQL, SharePoint, Exchange, Active Directory, TATA Contact center
7. Account Management (Account ID & Mailboxes)
8. Server and Network event monitoring etc