Senior System Administrator

Responsibilities

Administer, configure, maintain, and provide ongoing support for Microsoft 365 services, including Exchange Online, OneDrive, and Microsoft Teams.

Manage Active Directory environments, including user account provisioning, access permissions, group policies, and account administration.

Implement, monitor, and maintain Microsoft 365 security and compliance controls, including Multi-Factor Authentication (MFA), Conditional Access, Microsoft Defender, and Data Loss Prevention (DLP).

Manage and support network infrastructure, including firewalls, site-to-site VPNs, and remote-access VPN connectivity.

Provide technical and desktop support to end users for Windows devices, Microsoft Office applications, printers, and other peripherals.

Monitor the performance and availability of servers, endpoints, and related IT systems, and troubleshoot technical issues when required.

Support Microsoft 365 deployment, migration, configuration, and tenant administration activities.

Perform regular system maintenance, including patch management, backup, recovery, and system updates.

Maintain accurate and up-to-date IT documentation, including system configurations, procedures, technical records, and operational guidelines.

Coordinate with external vendors and internal stakeholders to resolve technical issues and ensure smooth day-to-day IT operations.

Requirements

Minimum Diploma in Computer Science, Information Technology, or a related discipline.

Hands-on experience in monitoring, administering, and maintaining Microsoft 365 email systems, particularly Exchange Online.

Preferably 3–5 years of relevant experience in system administration, IT infrastructure, IT operations, or cybersecurity.

Strong working knowledge of Microsoft 365 administration and Microsoft Office applications.

Experience with Active Directory, network infrastructure, firewalls, VPNs, endpoint administration, and IT security controls is preferred.

Good troubleshooting and problem-solving skills with the ability to identify and resolve system and user-related issues.

Good verbal and written communication skills.

JDA WMS is a global leader in the world of recruitment and matching systems. Leveraging cutting-edge technologies, we bridge the gap between candidates' aspirations and organizations' needs. Our unparalleled expertise lies in delivering bespoke solutions, ensuring impeccable candidate job alignment.

With a strong emphasis on diversity, quality, and innovation, JDA WMS stands at the forefront of transforming recruitment landscapes worldwide, making every match count.

Website: https://jdawms.com/

Phone: +65 6027 6568

If interested, please submit your application to [email protected] with your expected salary and resume.